Program Director- Home Based Team
About The Position
The Program Director oversees the daily clinical, operational, financial, and administrative functions of BAMSI’s Home-Based Team (HBT). The role ensures delivery of high-fidelity, family-centered behavioral health services aligned with Children’s Behavioral Health Initiative (CBHI) and Wraparound principles, helping youth and families remain safely in their homes and communities. The Program Director leads staffing, supervision, clinical oversight, quality management, budgets, service authorizations, and community partnerships. The role includes maintaining a small clinical caseload as needed, participating in and overseeing a 24/7 on-call rotation, and supporting youth and families through community-based services. The position is based at 300 Battles Street in Brockton, Massachusetts.
Requirements
- Master’s degree in a social sciences or related field.
- Current Massachusetts licensure as an LMHC, LICSW, LMFT, or LADC.
- Three to five years of experience working with youth with Serious Emotional Disturbance (SED) and their families.
- Clinical supervisory experience.
- Experience working with trauma, PTSD, anxiety disorders, mood disorders, depression, addiction, and domestic violence.
- Experience collaborating with state agencies, including DCF, DMH, and DYS.
- Knowledge of the Wraparound framework, CBHI services, and DCF Lead Agency processes.
- Strong leadership, organizational, and problem-solving skills.
- Excellent written and verbal communication abilities.
- Strong meeting facilitation and presentation skills.
- Proficiency with electronic health records and Microsoft Office applications.
- Growth mindset and commitment to ongoing learning and development.
- Valid Massachusetts driver’s license.
- Ability to participate in on-call responsibilities and community-based meetings as needed.
Responsibilities
- Interview, hire, orient, and train new staff on BAMSI and Home-Based Team policies and procedures.
- Provide weekly staff supervision and facilitate monthly team meetings.
- Collaborate with BAMSI programs on community events, service coordination, and staff training initiatives.
- Promote program growth by tracking referrals and collaborating with intake staff.
- Oversee CBHI services, including In-Home Therapy (IHT), Therapeutic Mentoring (TM), Support & Stabilization Services, and PSB-CBT programming.
- Participate in Program Director meetings and organization-wide collaborative initiatives.
- Maintain a small clinical caseload as needed to support service delivery.
- Review and approve assessments, treatment plans, progress notes, CANS evaluations, and clinical documentation for quality and compliance.
- Monitor eHana records for compliance with agency and funder requirements.
- Ensure timely completion and submission of clinical documentation.
- Support staff in meeting productivity expectations and clinical standards.
- Coordinate emergency youth, family, and provider meetings as needed.
- Administer annual satisfaction surveys and complete monthly family satisfaction outreach.
- Oversee program budgets and monitor billable service activity.
- Track program census, staffing capacity, and referral flow to maximize service efficiency.
- Collaborate with the BAMSI Business Office and funding sources regarding billing and authorizations.
- Ensure completion of initial and ongoing service authorizations and proactively address billing concerns.
- Develop and maintain relationships with schools, community providers, DCF, DMH, DYS, MassHealth, managed care entities, and other stakeholders.
- Attend utilization reviews, contract meetings, and other required external meetings.
- Serve as a resource and advocate for youth and families receiving services.
- Participate in and oversee the 24/7 on-call rotation system.
- Ensure services are delivered safely and in compliance with agency standards.
- Follow universal precautions and safety protocols.
- Perform additional duties as assigned.
Benefits
- Up to four weeks combined vacation, personal, and cultural holiday time.
- Twelve paid holidays.
- Up to two weeks of sick time.
- Highly specialized paid trainings, including opportunities to earn CEUs.
- Health and dental insurance.
- Life, short-term, and long-term disability insurance.
- 403(b) plan with discretionary match.
- Wellness activities.
- Employee Assistance Program.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
