State Home Care Program Director

Greater Springfield Senior Services, Inc. (GSSSI)•Springfield, MA

23h

About The Position

The State Home Care Program Director directs and supervises all aspects of the State Home Care (SHC) Program. The role provides administrative, technical, and casework supervision to assigned SHC Team Supervisors and advances professional development and standards of practice for SHC staff. The director also oversees program quality assurance, regulatory and reporting compliance, fiscal reporting, confidentiality, community relationships, and new projects as assigned.

Requirements

Bachelor's degree in Social Work, Nursing, or a related field.
At least three years of supervisory experience.
At least two years of experience providing services for older adults.

Nice To Haves

Master's degree.
Experience developing and maintaining quality assurance measures.

Responsibilities

Provide administrative, technical, and casework supervision to assigned State Home Care Team Supervisors.
Direct and supervise all aspects of the State Home Care Program.
Enhance professional development and standards of practice for SHC staff.
Participate in hiring and training Case Managers and other agency staff as requested.
Instruct and develop cultural competence among SHC staff.
Develop, implement, and oversee standards of casework practice for SHC staff.
Develop, implement, and oversee quality assurance measures and standards for SHC staff and the program.
Participate in developing procedures that ensure program consistency and technical compliance with Program Instructions and agency-established procedures.
Fulfill reporting and regulatory requirements of MassHealth and the Executive Office of Aging & Independence.
Maintain and enforce confidentiality standards and ensure the security of client information.
Provide the Fiscal Department with reports and data needed for billing, budget preparation, and financial reporting in a timely manner.
Treat all individuals encountered through employment with respect and without bias, regardless of sex, race, ethnic background, economic status, health, or other status.
Represent the agency and maintain and develop relationships within the community and service system.
Design, implement, and manage new projects as assigned.