Disabilities-Residential/Supported Living Coordinator

TURN Community Services•Provo, UT
•Onsite

About The Position

TURN Community Services is hiring a full-time Program Coordinator for a Supported Living/Residential Program in Provo, Utah. The Coordinator manages a 24-hour residential apartment and hourly services program and provides supported employment. The program currently serves four individuals and may grow to serve 10–12 people; it may expand into surrounding communities. Growing and improving the program is a high priority. The role supports individuals with intellectual and developmental disabilities in pursuing their personal goals, independence, well-being, and participation in their community. The Coordinator oversees and participates in the development and implementation of person-centered plans, behavior support plans, and other support plans and curriculum. Supports may include assistance with medical needs, medications, personal hygiene, social skills, communication, behavior management, financial oversight and representative payee services, safety, apartment maintenance, grocery shopping, cooking, employment, recreation, and leisure. The Coordinator plans and carries out program operations, ensures compliance with state and contract standards, and supervises program staff. The typical schedule is Sunday 8:00 a.m.–4:00 p.m. and Monday through Thursday 12:00 p.m.–8:00 p.m., with Friday and Saturday off. Flexibility is required for program needs, including staff coverage, emergencies, community engagement, and possible day, swing, overnight, and weekend hours. The Coordinator also helps with agency events. Candidates must pass a background check and be able to perform the job’s requirements with or without reasonable accommodation. The position offers a salary of $49,068 per year and a $600 sign-on bonus paid over six months. Benefits include a health plan through health reimbursement accounts, an option to participate in a health savings account, dental and vision coverage, accrued paid time off after a waiting period, a 401(k) with employer match, an employee assistance program, life insurance, and disability coverage.

Requirements

  • At least one year of work experience with individuals with intellectual or developmental disabilities; experience with challenging behaviors is preferred.
  • At least one year of supervisory experience in a work setting, including interviewing and hiring staff, monitoring and evaluating performance, staff training and development, staff discipline, and scheduling.
  • At least 18 years of age.
  • Obtain required employment certifications within specified time frames.
  • Own reliable personal transportation and be willing to transport individuals in a personal vehicle.
  • Valid driver's license, current motor vehicle insurance, and a clean driving record.
  • Ability and willingness to drive to various communities in Utah County.
  • Computer proficiency, including word processing and other computer skills.
  • Ability to promote a positive program culture and demonstrate it throughout the agency.
  • Ability to promote the agency's mission, vision, and values.
  • Organizational, prioritizing, and time-management skills.
  • Knowledge of general medical conditions.
  • Problem-solving, leadership, and teamwork experience.
  • Effective verbal and written communication, including the ability to produce and review typed business letters, reports, and accurate numerical records.
  • Ability to communicate and build relationships effectively with supported individuals, employees, support coordinators, families, and others.
  • Ability to manage personal stress effectively.
  • Ability to perform administrative functions, including financial, liaison, reporting, and program-staff supervision duties.
  • Ability to complete all job requirements with or without reasonable accommodation.
  • Pass a background check upon hire.
  • Flexibility to work as program needs require, including possible day, swing, overnight, and weekend hours.

Nice To Haves

  • Experience with challenging behaviors.

Responsibilities

  • Manage a 24-hour residential apartment and hourly services program and provide supported employment.
  • Promote the growth and continued improvement of the program, which may expand into surrounding communities.
  • Monitor, supervise, and participate in developing and implementing person-centered plans, behavior support plans, and other support plans and curriculum based on each individual's outcomes, goals, and well-being.
  • Coordinate or assist with supports for medical needs, medications, personal hygiene, social skills, communication, behavior management, financial oversight and representative payee services, safety, apartment maintenance, grocery shopping, cooking, employment, recreation, leisure, and independent living skills.
  • Plan and execute all aspects of program operations.
  • Ensure compliance with state and contract standards for programs and facilities.
  • Interview and hire staff; monitor and evaluate performance; provide staff training and development; handle staff discipline and scheduling.
  • Provide administrative support, including financial, liaison, and reporting duties.
  • Support individuals' community engagement and participation in activities.
  • Help with agency events.
  • Travel to various communities in Utah County and transport individuals in a personal vehicle as needed.

Benefits

  • Health plan through health reimbursement accounts (HRA)
  • Option to participate in a health savings account (HSA)
  • Dental coverage
  • Vision coverage
  • Accrued paid time off (PTO) following a waiting period
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Life insurance
  • Disability coverage
  • $600 sign-on bonus paid over six months
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