Program Coordinator III -
About The Position
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Join a community-driven team supporting individuals and families in accessing public benefits, resources, and information. As a team member, you'll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health, housing, social services, and more. Be part of a team creating real change in the Bronx community.
Requirements
- Bachelor’s degree with a minimum of one years’ experience in social services
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.
Responsibilities
- Oversee all program components, including staff orientation, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program
- Supervise three or more employees in the program
- Recruit, train and supervise direct service staff and volunteers
- Administer personnel policies and procedures
- Develop regular communication with building managers for programs supervised; act as liaison with developers, NYCHA and Tenant Association
- Ensure all programs meet contractual goals and reporting requirements
- Monitor program progress and submit all required reports to AVP and VP
- Plan and develop budgets, and work with fiscal staff to ensure that collection of payment from funding source(s) is current
- Monitor fiscal expenses and analyze fiscal reports monthly
- Hold monthly individual supervision meetings with staff and group meetings as necessary
- Act as link between the administrative office, fiscal department and program staff
- Monitor staff performance, including performing case reviews and structured observations
- Participate in, and encourage staff to become involved in, agency events
- Act as liaison with the community including the area community district
- Perform additional duties as assigned
- Conduct home Visits as needed to assess high risk clients
- Conduct outreach as needed throughout development
- Stay up to date on government benefits and entitlements
- Review and Submit applications for rental arrears and other government benefits
- Monitor and Input all program data in sales force
- Coordinate monthly activities and events for residents
- Assist with pantry events
- Meet minimum goals set forth by the contract
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
