Program Coordinator III

State of North Carolina•Nash, NC

3d•$47,703 - $63,147•Onsite

About The Position

The NC State Highway Patrol is seeking an enthusiastic team member to join our Investigative Services Unit as a Program Coordinator. The Program Coordinator processes emission/safety stations out of business and requests to be carried out as needed. Serves as a key resource in identifying, disclosing, and preventing criminal occurrences related to DMV credentials, motor vehicles, and state inspections. This position works closely with supervisors on special projects and the creation of new processes within the unit.

Requirements

Bachelor’s degree from an appropriately accredited institution AND two (2) years of experience related to the area of assignment; OR an equivalent combination of training and experience.

Nice To Haves

Basic knowledge of State Highway Patrol operations and polices.
Experience with programs and applications used by members assigned to the Dealer Section, e.g. STARS, SADLS, INovah, OneDrive, MS Outlook, Adobe Acrobat Pro, MS Teams, Remote Deposit Capture etc.
Thorough knowledge of the principles and practices of public and business administration.
Thorough knowledge of program objectives and standards in the area of assignment.
Basic knowledge of accounting practices and procedures.
Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.
Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures.
Ability to establish and maintain effective working relationships with agency personnel, officials, and the general public.
Ability to participate effectively in program planning, evaluation, and quality control methods.
Ability to plan, assign, and supervise the work of subordinate positions

Responsibilities

Composes and proofs legal documents for stations that have committed violations.
Handles complex questions from citizens, enforcement personnel, other state agencies, and law enforcement agencies.
Must be knowledgeable and up-to-date of all current inspection laws.
Updates the inspection system on the status of suspensions and revocations for inspection stations, inspection mechanics, and inspection instructors.
Responsible for investigating and clearing all blocks that occur due to the Registration Denial Program.
Analyzes targeted data from various sources, such as the State Automated Driver's License System, State Titling and Registration System, and Maintenance Inspection Law Enforcement System, to determine whether fraud or impositions have been committed against the citizens of North Carolina. Fraudulent activities range from fraud used to obtain a DL/ID issuance, title fraud, stolen vehicles, odometer fraud, state inspection fraud, notice and storage fraud, and other violations specified within North Carolina General Statute Chapter 20.
Researches and interprets Federal Code, North Carolina General Statutes, Administrative Code, and Bureau Policies and Procedures.