Program Case Manager

Goodwill Easterseals Miami Valley • Dayton, OH

1d • Hybrid

About The Position

Provide case management and support services to assist participants in maintaining employment and achieving a better quality of life.

Requirements

• Bachelor’s degree in a Human Service-related field
• Ability to demonstrate good written and oral communication skills
• Two years’ experience in one of the following areas: vocational assessment; working with more than one disability population; job placement skills; and/or case management experience
• Knowledge of community resources and a demonstrated understanding of employer needs
• Employees must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider.
• Must maintain the ability to pass a criminal background check and random drug screens.
• Customer Service Oriented with a pleasant disposition.
• Demonstrate initiative and flexibility with good written and verbal communications skills.
• Must be able to work independently with little direct supervision as well as have the ability to work cooperatively as a team member.
• Must have working knowledge of Microsoft Office products.
• Uncompromising ethics and integrity.
• Acceptance of GESMV’s Mission and Purpose.
• Commitment to the mission, vision, and values of Goodwill Easterseals Miami Valley.

Nice To Haves

• Experience may be considered in lieu of a degree.

Responsibilities

• Develop a curriculum plan for service delivery.
• Provide participants with training, job-readiness, and social skills.
• Act as a resource and guide and serve as a role model and mentor to participants.
• Assist participants of Goodwill Easter Seals Miami Valley services to maintain employment and achieve a better quality of life.
• Assess program referrals and establish candidacy.
• Coordinate participant referral and involvement in the program with referring Goodwill staff.
• Develop and coordinate a written plan with all participants.
• Maintain activity report and case records on all participants in each program.
• Link participants to community resources as needed.
• Advocate for and represent participants with employers and community organizations as needed.
• Provide job development and retention services for participants as needed.
• Maintain contact with participants and the participant’s employer on a prescribed basis, including face-to-face meetings.
• Independently work non-traditional hours in order to provide the support needed for the participant to maintain employment.
• Refer and coordinate internal referrals to Goodwill Easterseals Miami Valley services when an outside funding/referral source is not available.
• Provide the Quality Assurance department with the data needed to track outcome measures.
• Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, HIPAA, Department of Labor and other regulatory standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level