Program Case Manager

Goodwill Easterseals Miami Valley•Dayton, OH

11h•Hybrid

About The Position

Provide case management and support services to assist participants in maintaining employment and achieving a better quality of life. Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team.

Requirements

Bachelor’s degree in a Human Service-related field
Ability to demonstrate good written and oral communication skills
Two years’ experience in one of the following areas: vocational assessment; working with more than one disability population; job placement skills; and/or case management experience
Knowledge of community resources and a demonstrated understanding of employer needs
Employees must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider.
Must maintain the ability to pass a criminal background check and random drug screens.
Customer Service Oriented with a pleasant disposition.
Demonstrate initiative and flexibility with good written and verbal communications skills.
Ability to work a flexible schedule as needed.
Must be able to work independently with little direct supervision as well as have the ability to work cooperatively as a team member.
Must have working knowledge of Microsoft Office products.
Uncompromising ethics and integrity.
Acceptance of GESMV’s Mission and Purpose.
Commitment to the mission, vision, and values of Goodwill Easterseals Miami Valley.

Nice To Haves

Experience may be considered in lieu of a degree.

Responsibilities

Develop a curriculum plan for service delivery.
Provide participants with training, job-readiness, and social skills.
Act as a resource and guide and serve as a role model and mentor to participants.
Assist participants of Goodwill Easter Seals Miami Valley services to maintain employment and achieve a better quality of life.
Assess program referrals and establish candidacy.
Coordinate participant referral and involvement in the program with referring Goodwill staff.
Develop and coordinate a written plan with all participants.
Maintain activity report and case records on all participants in each program.
Link participants to community resources as needed.
Advocate for and represent participants with employers and community organizations as needed.
Provide job development and retention services for participants as needed.
Maintain contact with participants and the participant’s employer on a prescribed basis, including face-to-face meetings.
Independently work non-traditional hours in order to provide the support needed for the participant to maintain employment.
Refer and coordinate internal referrals to Goodwill Easterseals Miami Valley services when an outside funding/referral source is not available.
Provide the Quality Assurance department with the data needed to track outcome measures.
Other duties may be assigned.
Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, HIPAA, Department of Labor and other regulatory standards.