Program Analyst

We are seeking a dynamic Program Analyst to join our team and provide administrative, analytical, and cross-functional support to senior-level decision makers within the Office of the Under Secretary of Defense for Personnel and Readiness (OUSD(P&R)). The Program Analyst will be responsible for managing the Correspondence and Task Management System (CATMS) for the Office of Force Resiliency (OFR) and coordinating assignments and requirements with responsible offices. Additionally, they will facilitate visitors, provide critical administrative support to senior OFR leadership, and assist in creating and updating DoD directive/instructional documents. The position is located at the Pentagon.

• Providing administrative services for processing of issuances, Government Accountability Office responses, Freedom of Information Act (FOIA) replies, hotline inquiry responses, and inspector general audits
• Providing operational services and knowledge management support including file consolidation and management on network-based applications
• Providing content analysis for classified and unclassified correspondence addressed to the White House, the Secretary of Defense, the Deputy Secretary of Defense, Members of Congress, and members of the general public
• Managing the Correspondence and Task Management System (CATMS) task management tool for OFR; coordinating assignments and requirements with responsible offices; tracking and overseeing task timelines to ensure deadlines are met; reviewing and quality-controlling deliverables prior to submission to leadership; coordinating with stakeholders to ensure final products and subsequent tasks as necessary are disseminated to proper recipients
• Facilitating visitors/office calls/inquiries
• Providing critical administrative support to senior OFR leadership, including identifying and scheduling leadership priorities, supporting meetings, and communicating with external parties on behalf of the OFR Front Office
• Completing high-visibility and short-turn assignments as needed with minimum oversight on behalf of OFR
• Working closely with the OUSD(P&R) Executive Secretariat to create, update, and/or provide feedback on DoD directive/instructional documents, including synthesizing and/or deconflicting stakeholder inputs; processing final documents through interagency coordination.

• Strong administrative and analytical skills
• Experience in providing operational services and knowledge management support
• Ability to manage and coordinate tasks and assignments
• Excellent communication and interpersonal skills
• Proficiency in file consolidation and management on network-based applications
• Knowledge of government accountability processes and procedures
• Familiarity with Freedom of Information Act (FOIA) and inspector general audits
• Ability to analyze and summarize correspondence addressed to high-level officials
• Experience in managing task management tools
• Strong organizational and time management skills
• Ability to facilitate visitors and handle office calls and inquiries
• Proficiency in providing administrative support to senior leadership
• Knowledge of DoD directive/instructional document creation and updating processes
• Ability to synthesize stakeholder inputs and process final documents through interagency coordination.

• Provides critical administrative support to senior OFR leadership
• Completes high-visibility and short-turn assignments as needed
• Works closely with the OUSD(P&R) Executive Secretariat
• Creates, updates, and provides feedback on DoD directive/instructional documents
• Synthesizes and deconflicts stakeholder inputs
• Processes final documents through interagency coordination
• Excellent interpersonal skills
• Attention to detail
• Writing and editing skills
• Ability to multitask and track multiple deadlines
• Ability to adapt to shifting priorities
• Ability to interact with senior leadership
• Previous military experience or experience supporting the Federal Government (desired)
• Ability to work independently with minimal direct supervision (desired)
• Experience with standard MS Office suite products and SharePoint (desired)
• Experience working in or supporting the Office of the Secretary of Defense (desired)
• Experience providing customer service support (desired)
• Ability to maintain consistent performance in a dynamic environment with shifting priorities
• Skill in communicating effectively and maintaining good working relations with diverse groups
• Self-motivated and does not require detailed management oversight
• Organized with strong attention to detail