Professional Services Solutions Consultant (Remote)

Procore Technologies•Austin, TX
•$101,600 - $139,700

About The Position

Procore Technologies is seeking a Professional Services Solutions Consultant to use consulting methodologies and enterprise software expertise to build customer confidence, drive adoption, and grow services revenue. The role works closely with Account Executives, Account Managers, and Customer Success Engineers to increase the salability of Procore’s services and turn customer processes into technology-enabled business solutions. Success requires technology consulting, project management, and strategic thinking. The position reports to the Senior Manager, Professional Services and may be based in the Carpinteria, California; Austin, Texas; or Tampa, Florida offices, or remotely within the United States.

Requirements

  • At least 3 years of enterprise software implementation or scoping experience.
  • Bachelor’s degree or equivalent education level.
  • Experience in technology consulting, project management, or customer management within a Professional Services environment.
  • Ability to define systems strategy, develop requirements, and implement solutions using waterfall and agile methodologies.
  • Experience with sales activities such as prescribing services for upselling or cross-selling, or drafting complex SOWs.
  • Excellent business and technical presentation skills and ability to build relationships across management levels.
  • Experience responding to Requests for Proposals (RFPs) and strong technical writing proficiency.
  • Strategic thinking, sound guided decision-making, collaboration with third-party service providers, and ability to execute tasks with limited supervision.

Responsibilities

  • Position Professional Services offerings through value-based selling, tailoring recommended services to customer needs and outcomes.
  • Generate and approve the scope and cost of professional services engagements to support financial and operational alignment.
  • Create Statements of Work (SOWs) and amendments, serving as a technical expert for customers and internal teams.
  • Collaborate with Services Delivery partners to co-scope engagements and align solution design with successful delivery.
  • Propose solutions that transform prospective customers’ businesses and organizational cultures by explaining specific service benefits.
  • Assist Sales teams with new business opportunities by preparing RFP proposals and designing custom service solutions.
  • Work with clients during the sales cycle to address their business needs and drive customer satisfaction.
  • Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings and support methods.

Benefits

  • The role may be eligible for equity compensation and/or bonus incentive compensation.
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