Professional Services Solutions Consultant (Remote)

Procore Technologies • Austin, TX

2d • $71,120 - $97,790 • Remote

About The Position

Procore Technologies is seeking a Professional Services Solutions Consultant to use consulting methodologies and enterprise software expertise to build customer confidence, encourage adoption, and grow services revenue. The role works closely with Account Executives, Account Managers, and Customer Success Engineers to increase the salability of Procore’s services and turn customer processes into technology-delivered business solutions.

The consultant positions and scopes services engagements, develops Statements of Work and proposals, and partners with Services Delivery to align solution design with successful delivery. The role also supports customer satisfaction throughout the sales cycle and collaborates with Product, Engineering, and Marketing to improve service offerings and support methods. The position reports to the Senior Manager, Professional Services and can be based in specified offices or remotely within the United States.

Requirements

• At least 3 years of enterprise software implementation or scoping experience.
• Bachelor’s degree or equivalent education level.
• Experience in technology consulting, project management, or customer management within a Professional Services environment.
• Ability to define systems strategy, develop requirements, and implement solutions using waterfall and agile methodologies.
• Background in sales activities, including prescribing services for upselling or cross-selling and drafting complex Statements of Work.
• Excellent business and technical presentation skills and ability to build relationships across all levels of management.
• Experience responding to Requests for Proposals (RFPs) and strong technical writing proficiency.
• Strategic thinking, sound guided decision-making, collaboration with third-party service providers, and ability to execute tasks with limited supervision.

Responsibilities

• Position Professional Services offerings through value-based selling, tailoring recommended services to customer needs and desired outcomes.
• Generate and approve the scope and cost of professional services engagements to ensure financial and operational alignment.
• Create Statements of Work and amendments as a technical expert for customers and internal teams.
• Collaborate with Services Delivery partners to co-scope engagements and align solution design with successful delivery.
• Propose solutions that transform prospective customers’ businesses and organizational culture by highlighting service benefits.
• Assist Sales teams with new business opportunities by building RFP proposals and designing custom service solutions.
• Work with clients during the sales cycle to address their business needs and drive customer satisfaction.
• Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings and support methods.

Benefits

• May be eligible for equity compensation and/or bonus incentive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level