Professional Billing Applications Analyst I-III (Remote/Hybrid)
About The Position
Clinica Sierra Vista is hiring an Applications Analyst I–III to support the configuration, implementation, and maintenance of its Epic electronic health record (EHR) system, with a focus on the Resolute Billing application. The role helps ensure healthcare providers and staff have accurate, reliable, and efficient systems that support patient care and operational workflows. The analyst works with clinical end-users and technical teams to understand application needs, support users, troubleshoot issues, test and validate system changes, and contribute to upgrades and maintenance. The position also assists with end-user training materials and documentation, learns new Epic modules, and supports process improvements related to application use and workflows.
Requirements
- Bachelor’s degree in healthcare informatics, Computer Science, Nursing, or a related field, or equivalent experience.
- At least 5 years of Epic experience, including successful implementations and optimizations.
- Epic certification required, such as EpicCare Ambulatory, Cadence, Resolute, or another relevant module.
- Proficiency in Epic application configuration, workflow design, and system optimization.
- Strong analytical skills for troubleshooting and resolving complex application issues.
- Proven leadership experience in EHR/Epic projects, training, and team mentorship.
- Excellent communication and collaboration skills for working with stakeholders at all levels.
- Deep understanding of clinical workflows, revenue cycle processes, and healthcare regulations.
- Must be able to work a full-time schedule.
- Must pass pre-employment screening, including background check, drug tests, and references.
- Must comply with organizational behavioral standards.
- Must be able to lift up to 20 pounds.
Nice To Haves
- Epic certifications in Charge Router, Claims, PB Remittance/Payment Posting, or Data Courier are preferred.
Responsibilities
- Assist with configuring and customizing the Epic EHR system based on user requirements.
- Collaborate with clinical end-users to understand application needs and workflows.
- Provide tier 2 support and troubleshoot Epic application issues for end-users.
- Participate in testing and validating new Epic features, updates, and enhancements.
- Assist in developing training materials and documentation for end-users.
- Collaborate with technical teams to identify and resolve Epic application issues.
- Participate in system upgrades, patches, and maintenance activities.
- Learn and adapt to new Epic modules and functionalities.
- Contribute to process improvement initiatives related to Epic application usage and workflows.
Benefits
- Competitive pay based on abilities and experience.
- Health coverage for employees and their families.
- Generous number of vacation days per year.
- Wellness plan and health club discounts.
- Continuing education assistance.
- 403(B) plan with company matching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
