Analyst I - Billing

Holman•Mount Laurel, NJ

About The Position

Holman is a family-owned global automotive services organization. The Analyst I - Billing communicates with leadership, the Billing team, and internal clients, and supports and executes billing activities for non-complex requests. The role handles client billing inquiries and adjustments, reconciliations, lease and invoice matters, client billing setups, and billing responsibilities for special-handling and third-party funding clients. It also supports client implementations and internal sales transactions, responds to internal customer questions, and performs other duties and special projects as assigned.

Requirements

  • Bachelor’s degree in a related field or equivalent work experience.
  • Two to four years of experience in accounting, billing, accounts payable, or accounts receivable.
  • Proficiency with desktop tools, including Microsoft Office programs such as Outlook, Excel, Word, PowerPoint, Project, Visio, and SharePoint.
  • Experience reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and structure.
  • Breadth and depth of expertise in a technical or functional area; knowledge of work processes and tools is generally limited to the employee’s own area of responsibility or department.

Nice To Haves

  • Additional education, certifications, or other distinctions.
  • Experience using SAP.

Responsibilities

  • Communicate effectively with leadership, the Billing team, and internal clients.
  • Accurately complete client billing inquiries, including clearing open invoices from Accounts Receivable, completing journal entries, lease revisions, and manual adjustments.
  • Research and resolve the causes of vehicles appearing on the lease suspense report.
  • Review diversion requests and work with a BRF+ programmer to ensure requests are completed accurately.
  • Resolve ZZ charges through write-offs, rebilling, capping charges to leases, or other appropriate actions.
  • Price NEO invoices for clients who purchase vehicles through Holman and process prebills.
  • Complete account reconciliations and review them with internal teams.
  • Own and complete billing tasks and requests for special-handling clients.
  • Complete email billing setups, updates, resends, and ZIP Manual sends.
  • Review new client implementation profiles, set up and update parameters, and review test and live bills for accuracy.
  • Handle billing responsibilities for third-party funding clients.
  • Complete billing responsibilities associated with internal sales, sellbacks, and cross-border sales.
  • Respond to internal customer questions where appropriate.
  • Perform other duties and special projects as assigned.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with company match
  • Paid Time Off (PTO)
  • Paid holidays
  • Bereavement and jury duty leave
  • Paid pregnancy and parental leave
  • Paid military leave
  • Tuition reimbursement
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