PHS Billing Analyst I

The Standard • Portland, OR

2d • $21 - $31

About The Position

The PHS Billing Analyst plays a key role in ensuring accurate and timely premium billing for group insurance policies. The position processes and reconciles billing transactions, resolves discrepancies, and collaborates with internal and external partners to support billing operations. It also contributes to process improvements, system enhancements, and exceptional customer service. The role requires availability to work between 8 a.m. and 6 p.m. EST.

Requirements

• High school diploma or equivalent.
• At least 2 years of accounting or complex financial experience.
• At least 2 years of customer service experience.
• Experience with billing, premium processing, reconciliation, or related financial operations.
• Intermediate proficiency in Microsoft Excel and Word.
• Strong analytical, research, and problem-solving skills, with high attention to detail.

Nice To Haves

• Customer service experience in healthcare, insurance, or financial services.
• Familiarity with billing and administrative systems such as Group Access, GroupFacts, AdminEase, Lawson, Clarity, or OMAR.

Responsibilities

• Process and reconcile premium billing transactions, including adjustments, reversals, and delinquent accounts.
• Prepare, review, and audit group invoices to ensure accuracy and timely delivery.
• Research and resolve billing discrepancies in partnership with internal teams and customers.
• Serve as a billing subject matter expert and provide guidance on complex inquiries.
• Support system enhancements, audits, reporting activities, and process improvement initiatives.

Benefits

• Medical, dental, and vision benefits.
• 401(k) plan with matching company contributions.
• Annual incentive bonus plan.
• Paid time off, including 11 holidays, 2 wellness days, and 8 volunteer hours annually; PTO increases with tenure.
• Paid parental leave.
• Adoption and surrogacy assistance.
• Employee giving program that double matches donations to eligible nonprofits and schools.
• Career growth and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED