Billing Analyst (Remote)

CareFirst•Washington, DC

2d•Remote

About The Position

The Billing Analyst maintains administrative rates and prepares and delivers invoices to generate revenue for the organization. The role establishes and follows technical specifications, manages the accuracy and efficiency of billing processes, and identifies and resolves data and setup issues in internal billing systems. It also ensures client vendors are paid within appropriate timeframes to avoid late fees. The analyst supports financial data uploads, cash application and reconciliation, and audits ancillary vendor payments. The position works with account and vendor contacts, internal teams, and technical resources to resolve issues, maintain accurate rates and payment information, and support account implementation. Additional duties include monitoring manual billing data and enrollment system updates, preparing reports, supporting audits, troubleshooting system issues, and conducting user acceptance testing for vendor changes and system releases. This is a remote position. The associate is primarily seated, with occasional walking or standing, regular use of hands for writing and typing, frequent talking and hearing, and occasional lifting of up to 25 pounds. Applicants must be eligible to work in the U.S. without sponsorship.

Requirements

Bachelor's degree in Accounting, Finance, or another math-related field, or an additional four years of relevant work experience in lieu of the degree.
Two years of experience in an accounting, business, or finance role.
Data-entry skills and aptitude with numbers.
High proficiency in Microsoft Office programs.
Accuracy and attention to detail when completing assignments.
Excellent written and verbal communication skills.
Knowledge of spreadsheets and appropriate software.
Ability to meet established deadlines and handle multiple service demands from internal and external customers within service expectations.
Ability to communicate effectively and provide positive customer service, including to demanding or challenging customers.
Must be eligible to work in the U.S. without sponsorship.

Responsibilities

Compile, validate, and support financial data for upload to financial systems to ensure accurate financial statements.
Create and maintain Excel spreadsheets for cash application and reconciliation to daily bank statements.
Audit ancillary vendor payments, including validating rates, field mappings, and linked customizations.
Establish and maintain relationships with account- and vendor-level points of contact.
Understand client product requirements and establish and maintain rates needed to implement accounts.
Troubleshoot administrative rate discrepancies and vendor account issues, ensuring rates and payments are clearly communicated and supported.
Monitor and track manual billing data and enrollment system updates.
Provide progress reports to internal and external stakeholders when appropriate.
Create ad hoc queries and reports upon request.
Support external audit requests when required.
Troubleshoot user system issues and work with vendors, account management, and technical resources to track and correct issues in a timely manner.
Develop solutions and recommend workarounds for low- to mid-complexity technical or business issues.
Ensure controls are appropriate, efficient, accurate, and compliant with organizational standards.
Work with internal and external stakeholders to track and resolve issues.
Conduct user acceptance testing for vendor change requests and scheduled system releases, identify defects, and ensure resolution before production sign-off.
Remit payment to client vendors within appropriate timeframes to avoid late fees.