Billing Analyst

Consultative Search Group•Los Angeles, CA
•Onsite

About The Position

A large global law firm is seeking a Client Billing Compliance Analyst for its Los Angeles office. The role reviews Outside Counsel Guidelines to ensure client billing complies with expectations. It includes reviewing invoices, training attorneys and staff on timekeeping, assisting with budget preparation, and analyzing client economics. The analyst communicates with partners, clients, and staff about billing matters and provides recommendations and advice. Knowledge of legal terms and processes is needed to manage client billing effectively.

Requirements

  • Three to five years of law firm electronic billing experience.
  • Proficiency with various e-billing protocols, vendors, and the e-Billing Hub.
  • Familiarity with legal-industry billing and collection best practices.
  • Ability to communicate effectively with personnel at all levels.
  • Excellent attention to detail and ability to work well under pressure.
  • Outstanding written and verbal communication skills.
  • Excellent organizational skills and ability to strategize, multitask, and prioritize.
  • Customer-service mindset, motivation, and ability to work in a team-oriented atmosphere.
  • Ownership mentality, proactive communication, and exceptional follow-through.
  • Flexibility and availability to work overtime as needed, including evenings and weekends.

Nice To Haves

  • Bachelor’s degree preferred; an accounting or business major is highly desirable.
  • Prior experience with third-party e-billing software preferred.

Responsibilities

  • Review Outside Counsel Guidelines and prepare summaries for distribution to all timekeepers working for each client.
  • Train timekeepers to follow billing guidelines, including proper narrative etiquette, expense allowances, and task and activity code usage.
  • Customize and coordinate best-practice procedures to support smooth billing processes for partners and clients.
  • Prepare reports and analyses as requested.
  • Review billing inventory regularly to meet deadlines and minimize the billing and collections cycle.
  • Act as a liaison between clients, partners, and assistants to follow up on issues, address client needs, and provide resolution.
  • Coordinate efforts among internal staff, vendor staff, and client-designated personnel.
  • Perform other duties and responsibilities as assigned.
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