Applications Analyst I

Central Vermont Medical Center • South Burlington, VT

1d • Onsite

About The Position

The Applications Analyst I provides analysis, technical support, and maintenance for software used to support clinical and business processes. The role analyzes user needs and develops solutions while adhering to best-practice, organizational, and regulatory standards established by IT and organizational leadership. The analyst develops a clear understanding of the software and tools used to meet end-user needs and follows established standards. The position works with end users, vendors, and internal IT staff to support business and clinical processes and facilitate the cohesive integration of software applications with business and clinical operations. Support may include designing and delivering training documentation for software used in business and clinical processes, including business and clinical analysis, training materials, user guides, building and testing, and maintaining training environments. The analyst may be required to provide support coverage 24 hours a day, 7 days a week. The ability and means to travel regularly throughout the UVM Health Network may be required.

Requirements

• For Epic application support, obtain certification within 120 days of hire, with a maximum of three attempts.
• Preferred: Experience with application support and/or implementation.
• Alternatively, at least 1 year of relevant operational experience may substitute for direct system-support experience.

Nice To Haves

• A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• Experience with application support and/or implementation.
• At least 1 year of relevant operational experience as an alternative to direct system-support experience.

Responsibilities

• Analyze user needs and develop solutions for clinical and business software needs.
• Provide analysis, technical support, and maintenance for software supporting clinical and business processes.
• Follow best-practice, organizational, and regulatory standards determined by IT and organizational leadership.
• Develop knowledge of software and tools used to meet end-user needs and follow established standards.
• Work with end users, vendors, and internal IT staff to support business and clinical processes.
• Facilitate cohesive integration of software applications with business and clinical operations.
• As applicable, design and deliver training documentation, conduct business and clinical analysis, create training materials and user guides, and build, test, and maintain training environments.
• Provide support coverage 24 hours a day, 7 days a week, if required.
• Travel regularly throughout the UVM Health Network, if required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed