Professional Billing Applications Analyst I-III (Remote/Hybrid)

Clinica Sierra Vista•Bakersfield, CA

15d

About The Position

Clinica Sierra Vista is seeking an Applications Analyst I–III to support the configuration, implementation, and maintenance of the Epic electronic health record (EHR) system, with a focus on the Resolute Billing application. The role helps ensure healthcare providers and staff have access to reliable, accurate, and efficient systems that support patient care and operational workflows. The position works with clinical end-users and technical teams to understand requirements, troubleshoot issues, test system updates, and support improvements to application use and workflows. The posting describes the role as remote/hybrid and requires a full-time schedule.

Requirements

Bachelor’s degree in healthcare informatics, Computer Science, Nursing, or a related field, or equivalent experience.
At least 5 years of Epic experience, including successful implementations and optimizations.
Epic certification required, such as EpicCare Ambulatory, Cadence, Resolute, or another relevant module.
Proficiency in Epic application configuration, workflow design, and system optimization.
Strong analytical skills for troubleshooting and resolving complex application issues.
Proven leadership experience in EHR/Epic projects, training, and team mentorship.
Excellent communication and collaboration skills for working with stakeholders at all levels.
Deep understanding of clinical workflows, revenue cycle processes, and healthcare regulations.
Able to work a full-time schedule.
Able to pass pre-employment screening, including background check, drug tests, and references.
Able to comply with organizational behavioral standards.
Able to lift up to 20 pounds.

Nice To Haves

Experience with Charge Router, Claims, PB Remittance/Payment Posting, or Data Courier.

Responsibilities

Assist with configuring and customizing the Epic EHR system based on user requirements.
Collaborate with clinical end-users to understand application needs and workflows.
Provide tier 2 support and troubleshoot Epic application issues for end-users.
Participate in testing and validating new Epic features, updates, and enhancements.
Assist in developing end-user training materials and documentation.
Work with technical teams to identify and resolve application issues.
Participate in system upgrades, patches, and maintenance activities.
Learn and adapt to new Epic modules and functionalities.
Contribute to process-improvement initiatives related to Epic application use and workflows.