Professional - Air Import

Nippon Express USA • Houston, TX

1d

About The Position

Nippon Express U.S.A., Inc. (NEU), a wholly owned subsidiary of Nippon Express Company, Ltd., provides international freight forwarding, transportation, warehousing, distribution, and customs brokerage services. NEU operates at locations across the United States and is part of a global logistics network.

NEU is seeking a detail-oriented and experienced Import Agent specializing in air freight to join its team in Houston, Texas. The role manages air freight imports from origin to destination, ensures regulatory and documentation compliance, coordinates with airlines, customs brokers, and other stakeholders, and provides clients with shipment updates and assistance. The position reports to a Supervisor/Manager and does not directly supervise staff. Special duties may be assigned based on management needs; future assignments may depend on department needs, performance, and capabilities.

Requirements

• GED or equivalent education.
• At least 1–2 years of experience in import/export operations, focused on air freight.
• Basic knowledge of customs regulations, import documentation, and compliance requirements.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and logistics software, such as Webcargo or Cargowise.
• Ability to work independently and manage multiple tasks simultaneously.
• Attention to detail and strong problem-solving abilities.

Nice To Haves

• Experience working with global logistics companies.
• Solid understanding of global trade.
• Knowledge of general import regulations and requirements.

Responsibilities

• Coordinate and manage air freight imports from origin to destination.
• Ensure compliance with relevant customs regulations and documentation requirements.
• Communicate with airlines, customs brokers, and other stakeholders to facilitate import operations.
• Prepare and review import documentation, including bills of lading, commercial invoices, and packing lists.
• Track and monitor shipments to support timely delivery and resolve issues.
• Keep clients informed about shipment status and address their concerns.
• Maintain accurate records of import transactions and update internal systems.
• Stay up to date with changes in import regulations and industry best practices.
• Perform special duties assigned based on management needs.

Benefits

• Medical, dental, and vision insurance beginning the first of the month after 30 days.
• 401(k) with company match.
• Flexible Spending Accounts and HSA.
• Life and Accidental Death & Dismemberment Insurance.
• Short- and long-term disability insurance.
• Auto and home policies.
• Commuter benefits.
• Vacation and sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED