Air Import Operations

Röhlig Logistics • Cranford, NJ

1d

About The Position

Röhlig Logistics is seeking a detail-oriented professional to join its Air Import team and manage international shipments and end-to-end air import operations. The role includes managing vendors and shipment profitability, coordinating import documentation, cargo clearance and delivery, supporting client and supplier relationships, and handling related financial and accounting tasks. The employee is expected to help the department meet its financial and quality objectives.

Requirements

• High school graduate or GED.
• Knowledge of related computer applications.
• Familiarity with basic freight forwarding procedures.
• Global knowledge of freight forwarding and country locations.
• Two or more years of related experience.
• Excellent customer service skills.
• Excellent administration skills.
• Attention to detail.
• Well organized and able to solve problems.
• Ability to work under pressure and meet deadlines.
• Resilient.
• Excellent communication skills.
• Shows initiative and drive.
• Team oriented.

Responsibilities

• Engage and manage vendors, negotiate shipping rates, and select efficient, cost-effective routes to increase shipment margins.
• Analyze profit and loss for shipments and manage the desk to maximize profitability.
• Process import air documents and register shipments in a timely manner.
• Communicate automation details to subcontractors for customs reporting.
• Monitor cargo clearance and delivery within free storage or holding times.
• Check documents for special instructions.
• Invoice and collect correct charges and authorize air freight delivery.
• Coordinate timely cargo collection, warehouse check-in, and customs reporting with subcontractors.
• Follow up on deliveries with truckers.
• Record discrepancies in the Innovations and Incidents Management system to support compliance.
• Review reports and refine services to customers.
• Review quotes and record rates for clients and prospective clients.
• Manage allocated customer accounts using established tools, such as activity reports, to achieve and exceed targets.
• Trace orders and communicate information affecting arrival or dispatch promptly to customers, internal teams, and agents.
• Monitor competitor activities and industry trends.
• Distribute information about customer and supplier contracts to relevant parties.
• Approve freight invoices and credit notes and monitor transport waiting-time costs.
• Pay airline terminal and related arrival charges to avoid storage and other additional costs.
• Prepare payment vouchers and checks for authorization and presentation.
• Verify air freight debtor and creditor transactions and supporting documentation before submitting them to accounts for payment, including documentation for overdue payments.
• Ensure the department cost center meets its financial and quality objectives.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company match.
• Generous paid time off.
• Supportive work environment with career development opportunities and a collaborative culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED