Professional - Air Import

Nippon Express USA • Dallas, TX

4d • $23 - $24

About The Position

Nippon Express Company, Ltd. (NX) was founded in Japan in 1872 and is headquartered in Tokyo. It employs approximately 72,000 people at 733 locations in 47 countries and 314 cities. Nippon Express U.S.A., Inc. (NEU), a wholly owned NX subsidiary incorporated in New York in 1962, provides international freight forwarding and logistics services, including air, land, sea, and express transportation, as well as warehousing, distribution, and customs brokerage and clearance. NEU operates at 55 locations across 27 U.S. states and has approximately 1,300 employees.

NEU is seeking a detail-oriented, experienced Import Agent specializing in air freight to join its Houston, Texas team. The role manages air freight import operations from origin to destination, including regulatory compliance, documentation, shipment tracking, stakeholder communication, and customer service. Special duties may be assigned based on management needs; future assignments depend on departmental needs, performance, and capabilities.

The stated salary range is $23.00 to $24.00. The company describes this as a good-faith estimate based on factors including qualifications, experience, training, operational and business needs, and other considerations permitted by law, and notes that hires are not typically made at or near the top of the range. The position reports to a Supervisor/Manager and does not directly supervise staff. NEU provides equal employment opportunities and prohibits discrimination and harassment on protected grounds.

Requirements

• GED or equivalent education.
• At least 1–2 years of experience in import/export operations, focused on air freight.
• Basic knowledge of customs regulations, import documentation, and compliance requirements.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and logistics software such as Webcargo or Cargowise.
• Ability to work independently and handle multiple tasks simultaneously.
• Attention to detail and strong problem-solving abilities.

Nice To Haves

• Experience working with global logistics companies.
• Solid understanding of global trade.
• Knowledge of general import regulations and requirements.

Responsibilities

• Coordinate and manage air freight import shipments from origin to destination.
• Ensure compliance with applicable customs regulations and documentation requirements.
• Communicate with airlines, customs brokers, and other stakeholders to facilitate import operations.
• Prepare and review import documentation, including bills of lading, commercial invoices, and packing lists.
• Track and monitor shipments to support timely delivery and resolve issues.
• Keep clients informed about shipment status and address their concerns.
• Maintain accurate records of import transactions and update internal systems.
• Stay current with import regulation changes and industry best practices.
• Perform special duties as assigned based on management and departmental needs.

Benefits

• Medical, dental, and vision coverage beginning on the first of the month after 30 days.
• 401(k) with company match.
• Flexible Spending Accounts and HSA.
• Life and Accidental Death & Dismemberment Insurance.
• Short- and long-term disability insurance.
• Auto and home policies.
• Commuter benefits.
• Vacation and sick time.
• Additional benefits are available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED