Air Import Coordinator

Transgroup Express•Atlanta, GA
•Onsite

About The Position

The Air Import Coordinator oversees the importation of goods via air freight, ensuring compliance with customs regulations and coordinating timely, efficient delivery to final destinations. The role works with customs authorities, freight forwarders, airlines, overseas agents, truckers, and other logistics partners to keep imported goods moving smoothly. This is a direct-hire, full-time, on-site position based in Atlanta, Georgia, with an expected 40-hour workweek. Weekend hours may be applicable based on business needs.

Requirements

  • At least 2 years of experience in air import operations.
  • Clear understanding of quoting, margin, market value, and carrier costs.
  • Experience with freight forwarding and air import operations processes and procedures.
  • Strong knowledge of customs regulations and international trade compliance.
  • Excellent communication, organizational, and negotiation skills.
  • Attention to detail and organizational abilities.
  • Proficiency in relevant software and tools for import documentation and tracking.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Must be eligible to work in the United States.
  • Must pass TSA eligibility screening.
  • Prolonged periods sitting at a desk and working on a computer; must be able to lift 15 pounds at times.

Responsibilities

  • Manage end-to-end air import operations and cargo movement from origin to delivery.
  • Track and trace air import shipments, coordinating with airlines, origin agents, freight forwarders, truckers, and other logistics partners.
  • Prepare, verify, and review import documentation, including air waybills, bills of lading, commercial invoices, and packing lists, for accuracy and customs compliance.
  • Coordinate carrier bookings and negotiate rates with airlines, truckers, and vendors to optimize cost and service.
  • Communicate with overseas agents, airline representatives, customs brokers, and local or regional service providers to resolve issues and ensure smooth shipment flow.
  • Confirm shipment weights, volumes, and charges; calculate rates and convert pricing as required.
  • Ensure shipments comply with customs regulations, tariff classifications, and applicable trade laws.
  • Manage customs clearance, including document filing, duty and tax payments, and inspections.
  • Monitor and manage inventory levels to ensure timely receipt and delivery of imported goods.
  • Address client and internal stakeholder inquiries and concerns regarding import shipments.
  • Prepare and present regular reports on import activities, shipment status, delays, and cost analysis.
  • Follow SOPs and ensure compliance with tariffs, regulatory requirements, and company best practices.
  • Identify opportunities to improve process flow, operational efficiency, and productivity in the import department.
  • Escalate problems to management when necessary.
  • Perform other duties as assigned by the Department Manager.

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • Health Savings Account (HSA)
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Paid time off
  • Tuition reimbursement
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