Professional - Air Import

Nippon Express USA • Dallas, TX

2d

About The Position

Nippon Express U.S.A., Inc. is seeking a detail-oriented, experienced Import Agent specializing in air freight to join its team in Houston, Texas. The role manages air freight import operations from origin to destination, ensures compliance with customs regulations and documentation requirements, coordinates with airlines, customs brokers, and other stakeholders, and provides customer service throughout the shipment process. The employee maintains accurate transaction records, monitors shipments, resolves issues, and stays current on import regulations and industry practices. Special duties may be assigned based on management needs. Future assignments depend on department needs, performance, and capabilities.

The position reports to a Supervisor/Manager and does not directly supervise staff. The stated salary range is $23.00 to $24.00. This is a good-faith estimate based on qualifications, experience, training, operational and business needs, and other legally permitted considerations; hiring at or near the top of the range is not typical.

Requirements

• GED or equivalent education.
• At least 1–2 years of experience in import/export operations, focused on air freight.
• Basic knowledge of customs regulations, import documentation, and compliance requirements.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and logistics software.
• Ability to work independently and handle multiple tasks simultaneously.
• Attention to detail and strong problem-solving abilities.

Nice To Haves

• Experience working with global logistics companies.
• Solid understanding of global trade.
• Knowledge of general import regulations and requirements.

Responsibilities

• Coordinate and manage air freight import shipments from origin to destination.
• Ensure compliance with applicable customs regulations and documentation requirements.
• Communicate with airlines, customs brokers, and other stakeholders to facilitate import operations.
• Prepare and review import documentation, including bills of lading, commercial invoices, and packing lists.
• Track and monitor shipments to support timely delivery and resolve issues.
• Keep clients informed of shipment status and address their concerns.
• Maintain accurate import transaction records and update internal systems.
• Stay up to date with import regulations and industry best practices.
• Perform special duties as assigned based on management needs.

Benefits

• Medical, dental, and vision coverage beginning the first of the month after 30 days.
• 401(k) with company match.
• Flexible Spending Accounts and HSA.
• Life and Accidental Death & Dismemberment Insurance.
• Short- and long-term disability coverage.
• Auto and home policies.
• Commuter benefits.
• Vacation and sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED