Productivity Specialist

Morris South • Knoxville, TN

23h

About The Position

Morris South, a division of Morris Group, Inc., is seeking a Productivity Specialist to provide customer service, technical support, and aftermarket sales across an assigned territory. The position calls for validated machining or programming experience and the ability to recommend products, processes, and efficiency improvements to manufacturers of precision machined parts.

The Productivity Specialist develops customer relationships across shop-floor, programming, engineering, purchasing, and senior-management teams. The role provides expertise on machine accessories, workholding, and tooling; analyzes customer equipment and processes; supports capital-equipment sales from presales through project completion; and develops revenue when not supporting machine projects. The specialist also delivers product demonstrations, attends industry and supplier events, and leads projects with Morris teams.

The position involves daily travel throughout the assigned territory, with occasional long-distance or overnight travel. It requires access to reliable transportation, a valid U.S. driver’s license, and a clean driving record. The listed physical demands include mobility around premises, prolonged sitting, frequent hand and arm use, and lifting moderate-to-heavy materials up to 50 pounds with assistance from equipment or other employees.

Requirements

• Minimum 5 years of machine-tool experience.
• Self-motivated and able to operate with minimal direction.
• Strategic approach to work and creativity in solving challenges.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Ability to work effectively both independently and as part of a team.
• Excellent verbal and written communication skills.
• Ability to present products and solutions effectively to customers in individual and group settings.
• Experience working with different levels of employees and management.
• Intermediate to sophisticated knowledge of Microsoft Office and related business programs.
• Experience in public speaking or presentations.
• Successful project-management experience.
• Reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• Ability to travel daily throughout the assigned territory, with occasional long-distance or overnight travel.
• Ability to access all areas of the premises, concentrate while prioritizing multiple tasks, sit for prolonged periods, frequently use hands and arms, and perform bending, twisting, stooping, reaching, and lifting up to 50 pounds with assistance from equipment or other employees.
• Vision abilities including close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
• Ability to maintain composure with the public and coworkers in everyday and stressful situations.

Nice To Haves

• Experience reviewing and processing part prints, developing fixturing strategies, and selecting tooling.
• A current U.S. passport.

Responsibilities

• Develop strong customer relationships across shop-floor, programming, engineering, purchasing, and senior-management levels.
• Serve as a central knowledge resource for machine accessories, workholding, and tooling, recommending solutions to customers and supporting machine sales planning.
• Analyze customer equipment and processes and recommend solutions that improve return on capital investment, efficiency, and profitability.
• Partner with capital-equipment sales in the assigned territory to meet customer needs from presales through project completion.
• Generate territory revenue when not supporting capital-machine projects.
• Develop and deliver customer product demonstrations.
• Attend industry events and supplier training seminars to stay current on products, processes, and technologies.
• Lead projects in collaboration with engineering, capital-equipment sales, contracts, service, and management teams.
• Maintain in-depth knowledge of the machine-tool industry and the company’s represented product lines.
• Maintain integrity and professionalism in dealings with customers and colleagues.
• Use a conscientious approach to identify and solve customer challenges.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan option, vision, dental, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed