Productivity Specialist

Morris South•Nashville, TN

About The Position

Morris South, a division of Morris Group, Inc., is seeking a Productivity Specialist to provide customer service, technical support, and aftermarket sales across an assigned territory. The role uses machine tool and machining expertise to help manufacturers improve productivity, efficiency, and profitability. The specialist develops customer relationships, recommends tooling and process solutions, supports capital equipment sales from presales through project completion, and delivers customer demonstrations. The position is based in the Nashville, Tennessee area and requires daily travel throughout the territory, with occasional long-distance or overnight travel.

Requirements

  • At least 5 years of machine tool experience.
  • Self-motivated and able to work with minimal direction.
  • Strategic approach to work and creativity in solving challenges.
  • Ability to work in a fast-paced environment and balance multiple priorities.
  • Ability to work effectively both independently and as part of a team.
  • Excellent verbal and written communication skills.
  • Ability to present products and solutions effectively to individuals and groups.
  • Experience working with employees and management at various organizational levels.
  • Intermediate to sophisticated knowledge of Microsoft Office and related business programs.
  • Access to reliable transportation, a valid U.S. driver's license, and a clean driving record.
  • Ability to travel daily throughout the assigned territory, with occasional long-distance or overnight travel.
  • Ability to meet the role's physical demands, including accessing all areas of premises, prolonged sitting, frequent use of hands and arms, and bending, twisting, stooping, reaching, and lifting materials up to 50 pounds with assistance from equipment or other employees.

Nice To Haves

  • Experience reviewing and processing part prints, developing fixturing strategies, and selecting tooling.
  • Current U.S. passport.
  • Prior public-speaking or presentation experience.
  • Prior successful project-management experience.

Responsibilities

  • Develop strong relationships with customer contacts across shop-floor, programming, engineering, purchasing, and senior-management levels.
  • Serve as a knowledge resource on machine accessories, workholding, and tooling, recommending solutions to customers and supporting machine sales planning.
  • Analyze customer equipment and processes and recommend ways to improve return on capital investment, efficiency, and profitability.
  • Partner with capital equipment sales in the assigned territory to meet customer needs from presales through project completion.
  • Generate revenue in the sales territory when not supporting capital machine projects.
  • Develop and deliver product demonstrations to customers.
  • Attend industry events and supplier training seminars to stay current on products, processes, and technologies.
  • Lead projects in collaboration with engineering, capital equipment sales, contracts, service, and management teams.
  • Maintain in-depth knowledge of the machine tool industry and the company's represented product lines.
  • Maintain integrity and professionalism and work conscientiously to identify and solve customer challenges.
  • Perform related duties as required.

Benefits

  • Competitive starting salary.
  • Comprehensive health benefits, including a zero-premium medical plan option, vision and dental coverage, and company-paid life insurance.
  • Three or more weeks of vacation to start.
  • 10 company-paid holidays.
  • 401(k) retirement plan with company contribution.
  • Tuition reimbursement.
  • Employee appreciation events and perks.
  • Employee Assistance Program.
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