Productivity Specialist

Morris South • Chattanooga, TN

1d • Onsite

About The Position

Morris South, a division of Morris Group, Inc., supplies CNC machine tools, tooling, accessories, software, automation, and related products to manufacturers of precision-machined parts across the southeastern United States. Productivity Specialists provide customer service, technical support, and aftermarket sales, bringing machining and programming expertise to customers through product recommendations and productivity solutions.

In this role, you will build customer relationships across shop-floor, programming, engineering, purchasing, and senior-management teams. You will evaluate customer equipment and processes, recommend ways to improve efficiency and return on capital investment, support capital-equipment projects from presales through completion, and generate territory revenue. You will also demonstrate products, lead cross-functional projects, and stay informed about products, processes, and technologies. The position requires daily travel throughout the assigned territory, with occasional long-distance or overnight travel.

The physical requirements include mobility throughout the premises, prolonged sitting, frequent use of hands and arms, and the ability to bend, twist, stoop, reach, and lift moderate-to-heavy materials weighing up to 50 pounds with assistance from equipment or other employees. The role also requires the ability to concentrate across multiple priorities and maintain composure in everyday stressful situations. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• At least 5 years of machine-tool experience.
• Self-motivated and able to work with minimal direction.
• Strategic and creative approach to solving challenges.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Ability to work effectively both independently and as part of a team.
• Excellent verbal and written communication skills.
• Ability to present products and solutions effectively in individual and group settings.
• Experience working with employees and management at various organizational levels.
• Intermediate-to-sophisticated knowledge of Microsoft Office and related business programs.
• Reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• Daily travel throughout the assigned territory; occasional long-distance or overnight travel is required.
• Ability to access all areas of the premises, sit for prolonged periods, frequently use hands and arms, and perform bending, twisting, stooping, reaching, and lifting of materials up to 50 pounds with assistance from equipment or other employees.
• Vision sufficient for close and distance viewing, peripheral vision, depth perception, and adjusting focus.
• Ability to concentrate while prioritizing tasks, responsibilities, and projects, and to maintain composure in stressful situations.

Nice To Haves

• Experience reviewing and processing part prints, developing fixturing strategies, and selecting tooling.
• A current U.S. passport.
• Prior experience in public speaking or presentations.
• Prior successful project-management experience.

Responsibilities

• Develop strong relationships with customer personnel at all levels, from shop-floor employees to senior management.
• Serve as a central knowledge resource on machine accessories, workholding, and tooling, recommending solutions to customers and supporting machine sales planning.
• Analyze customer equipment and processes and recommend solutions to improve return on investment, efficiency, and profitability.
• Partner with capital-equipment sales in the assigned territory to meet customer needs from presales through project completion.
• Generate territory revenue when not supporting capital-machine projects.
• Develop and deliver customer product demonstrations.
• Attend industry events and supplier training seminars to stay current on products, processes, and technologies.
• Lead projects in collaboration with engineering, capital-equipment sales, contracts, service, and management teams.
• Maintain in-depth knowledge of the machine-tool industry and the company’s represented product lines.
• Maintain integrity and professionalism and work conscientiously to identify and solve customer challenges.
• Perform other related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan option, vision and dental insurance, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed