Productivity Specialist

Morris South • Knoxville, TN

10h

About The Position

Morris South, a division of Morris Group, Inc., supplies CNC machine tools, tooling, accessories, software, automation, and related products to manufacturers of precision machined parts across the southeastern United States. The Productivity Specialist provides customer service, technical support, and aftermarket sales, bringing machining and programming expertise to customers through product recommendations, efficiency solutions, and machine-installation support.

The role builds relationships throughout customer organizations, analyzes equipment and processes, recommends ways to improve productivity and return on investment, and partners with capital equipment sales from presales through project completion. The specialist also supports revenue generation in an assigned territory, demonstrates products, attends industry events and supplier training, and leads projects in collaboration with internal teams. The position is based in the Knoxville, Tennessee area and requires daily travel throughout the assigned territory, with occasional long-distance or overnight travel.

Requirements

• At least 5 years of machine tool experience.
• Self-motivated and able to operate with minimal direction.
• Strategic approach to work and creativity in solving challenges.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Ability to work effectively both independently and as part of a team.
• Excellent verbal and written communication skills.
• Ability to present products and solutions effectively to customers in individual and group settings.
• Experience working with employees and management at various levels.
• Intermediate to sophisticated knowledge of Microsoft Office and related business programs.
• Prior experience in public speaking or presentations.
• Prior successful experience in project management.
• Reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• Daily travel throughout the assigned territory, including occasional long-distance or overnight travel.
• Ability to access all areas of the premises, concentrate and remain focused, sit for prolonged periods, frequently use hands and arms, and perform bending, twisting, stooping, reaching, and lifting of moderate-to-heavy materials up to 50 pounds with assistance from equipment or other employees.
• Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.
• Ability to maintain composure with the public and coworkers in everyday and stressful situations.

Nice To Haves

• Experience reviewing and processing part prints, developing fixturing strategies, and selecting tooling.
• A current U.S. passport.

Responsibilities

• Develop strong relationships with customers at shop-floor, programming, engineering, purchasing, and senior-management levels.
• Serve as a knowledge resource on machine accessories, workholding, and tooling, recommending solutions directly to customers and supporting machine sales planning.
• Analyze customer equipment and processes and recommend solutions to improve return on capital investment, efficiency, and profitability.
• Partner with capital equipment sales in the assigned territory to meet customer needs from presales through project completion.
• Generate territory revenue when not supporting capital machine projects.
• Develop and deliver product demonstrations to customers.
• Attend industry events and supplier training seminars to stay current with products, processes, and technologies.
• Lead projects in collaboration with Morris engineering, capital equipment sales, contracts, service, and management teams.
• Maintain in-depth knowledge of the machine tool industry and the company’s represented product lines.
• Maintain integrity and professionalism in dealings with customers and colleagues.
• Identify and solve customer challenges conscientiously.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan option, vision and dental coverage, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed