Productivity Specialist

Morris Great Lakes•Buffalo Township, KS

About The Position

Morris Great Lakes, a division of Morris Group, Inc., supplies CNC machine tools, tooling, accessories, software, automation, and related products to manufacturers of precision-machined parts in western New York, western Pennsylvania, and West Virginia. The company’s mission is to help manufacturers improve productivity and maintain a competitive advantage. Productivity Specialists provide customer service, technical support, and aftermarket sales. They use machine-tool experience to bring customers product recommendations, efficiency solutions, and machine-installation support. The role develops customer relationships, evaluates equipment and processes, supports capital-equipment projects, and generates territory revenue. It also involves product demonstrations, project collaboration, industry events, and supplier training. Daily travel throughout the assigned territory is required, with occasional long-distance or overnight travel. The position requires mobility around premises and customer job sites, prolonged sitting, frequent use of hands and arms, and the ability to bend, twist, stoop, reach, and lift materials weighing up to 50 pounds with assistance from equipment or other employees. The employee must be able to focus while managing multiple responsibilities and work professionally in dynamic environments with changing priorities and tight timelines.

Requirements

  • At least 5 years of machine-tool experience.
  • Self-motivated and able to work with minimal direction.
  • Strategic approach to work and creativity in solving challenges.
  • Ability to work in a fast-paced environment and balance multiple priorities.
  • Ability to work effectively both independently and as part of a team.
  • Excellent verbal and written communication skills.
  • Ability to present products and solutions effectively in one-on-one and group settings.
  • Experience working with employees and management at various levels.
  • Intermediate to sophisticated knowledge of Microsoft Office and related business programs.
  • Reliable transportation, a valid U.S. driver’s license, and a clean driving record.
  • Ability to travel daily throughout the assigned territory, with occasional long-distance or overnight travel.
  • Ability to access all areas of premises, sit for prolonged periods, frequently use hands and arms, and perform bending, twisting, stooping, reaching, and lifting of materials up to 50 pounds with assistance.
  • Ability to concentrate while prioritizing multiple tasks, responsibilities, and projects, and to work professionally at dynamic job sites with tight timelines and changing priorities.

Nice To Haves

  • Experience reviewing and processing part prints, developing fixturing strategies, and selecting tooling.
  • A current U.S. passport.
  • Prior experience in public speaking or presentations.
  • Prior successful experience in project management.

Responsibilities

  • Develop strong customer relationships across shop-floor, programming, engineering, purchasing, and senior-management levels.
  • Serve as a central resource on machine accessories, work holding, and tooling products; recommend solutions to customers and support machine sales planning.
  • Analyze customer equipment and processes and recommend solutions that improve return on capital investment, efficiency, and profitability.
  • Partner with capital-equipment sales in the assigned territory to meet customer needs from presales through project completion.
  • Generate territory revenue when not supporting capital-machine projects.
  • Develop and deliver customer product demonstrations.
  • Attend industry events and supplier training seminars to stay current with products, processes, and technologies.
  • Lead projects in collaboration with engineering, capital-equipment sales, contracts, service, and management teams.
  • Maintain in-depth knowledge of the machine-tool industry and the company’s represented product lines.
  • Maintain integrity and professionalism and work conscientiously to identify and solve customer challenges.
  • Perform related duties as required.

Benefits

  • Competitive starting salary.
  • Comprehensive health benefits, including a zero-premium medical plan, vision and dental coverage, and company-paid life insurance.
  • More than three weeks of vacation to start.
  • Ten company-paid holidays.
  • 401(k) retirement plan with company contribution.
  • Tuition reimbursement.
  • Employee appreciation events and perks.
  • Employee Assistance Program.
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