Productivity Specialist

Morris South • Nashville, TN

1d

About The Position

Morris South, a division of Morris Group, Inc., supplies CNC machine tools, tooling, accessories, software, automation, and related products to manufacturers of precision-machined parts in the southeastern United States. The Productivity Specialist provides customer service, technical support, and aftermarket sales, using machine-tool and programming experience to recommend products and solutions that improve customers’ productivity, efficiency, and profitability.

The specialist builds relationships with customers at all organizational levels, advises on machine accessories, workholding, and tooling, and analyzes equipment and processes to improve customers’ return on investment. The role partners with capital equipment sales and internal teams from pre-sales through project completion, delivers product demonstrations, and develops territory revenue outside capital-machine projects. Regular travel throughout the assigned territory is required, with occasional long-distance or overnight travel.

Requirements

• At least 5 years of machine-tool experience.
• Self-motivated and able to work with minimal direction.
• Ability to take a strategic and creative approach to work and problem-solving.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Ability to work effectively both independently and as part of a team.
• Excellent verbal and written communication skills.
• Ability to present products and solutions effectively to individuals and groups.
• Experience working with employees and management at various organizational levels.
• Intermediate to sophisticated knowledge of Microsoft Office and related business programs.
• Prior experience in public speaking or presentations.
• Successful project-management experience.
• Reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• Ability to travel daily throughout the assigned territory, with occasional long-distance or overnight travel.
• Ability to access all areas of the premises, sit for prolonged periods, frequently use hands and arms, and perform bending, twisting, stooping, reaching, and lifting of moderate-to-heavy materials up to 50 pounds with assistance from equipment or other employees.
• Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.
• Ability to concentrate and remain focused while managing multiple tasks, responsibilities, and projects, and to maintain composure in everyday stressful situations.

Nice To Haves

• Experience reviewing and processing part prints, developing fixturing strategies, and selecting tooling.
• A current U.S. passport.

Responsibilities

• Develop strong customer relationships across shop-floor, programming, engineering, purchasing, and senior-management teams.
• Serve as a central source of knowledge about machine accessories, workholding, and tooling, recommending solutions to customers and supporting machine-sales planning.
• Analyze customer equipment and processes and recommend solutions that improve return on capital investment, efficiency, and profitability.
• Partner with capital equipment sales in the assigned territory to meet customer needs from pre-sales through project completion.
• Generate sales territory revenue when not supporting capital-machine projects.
• Develop and deliver customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with products, processes, and technologies.
• Lead projects in collaboration with engineering, capital equipment sales, contracts, service, and management teams.
• Maintain in-depth knowledge of the machine-tool industry and the company’s represented product lines.
• Maintain integrity and professionalism and identify and solve customer challenges.
• Perform other related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan option, vision, dental, and company-paid life insurance.
• More than three weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed