Production Operations Coordinator

Creative Werks • Elk Grove Village, IL

1d

About The Position

The Operations Coordinator provides administrative, analytical, and systems support to the Plant Director and Sr. Operations Manager. The role coordinates operational processes, follows up on actions, maintains management systems, organizes information, and supports operational decision-making through reporting and analysis. It coordinates production schedules, documents meetings, maintains action registers, supports root cause analysis, audits management systems, and prepares reports for the leadership team.

The position also supports food safety through required training, participation in company GMP walks, and enforcement of food safety rules and monitoring. Work takes place in an office and warehouse environment, including manufacturing areas with temperatures ranging from 55–80 degrees. The role may require working weekends or shifts other than the employee’s own. Physical duties include walking and standing for extended periods, frequent computer and office-equipment use, occasional lifting of up to 20 pounds, and wearing required PPE in GMP environments.

Requirements

• Ability to influence without authority.
• Ability to ensure actions are documented, assigned, and completed.
• Ability to maintain accuracy of reports, schedules, and management systems.
• Ability to identify issues and follow through until they are resolved.
• Ability to turn information into clear updates and actionable insights.
• Ability to help move projects and initiatives forward quickly.
• Associate degree, bachelor’s degree, or equivalent work experience.
• Experience supporting operations, manufacturing, scheduling, project coordination, reporting, or administrative functions.
• Experience using Excel and other Microsoft Office applications.
• Experience in a manufacturing environment.
• Experience with production scheduling, reporting, or performance tracking.
• Experience supporting continuous improvement, audits, or problem-solving activities.

Nice To Haves

• Bilingual in Spanish; preferred but not required.

Responsibilities

• Support the Plant Director and Sr. Operations Manager with daily operational coordination.
• Maintain calendars, meeting schedules, and operational priorities as assigned.
• Prepare reports, presentations, and operational communications.
• Coordinate and track department deliverables.
• Assist with creating, maintaining, and communicating production schedules; monitor changes, update stakeholders, identify conflicts, escalate risks, and maintain schedule documentation.
• Maintain Daily Management boards and related reporting; ensure KPIs are updated accurately and on time; support leadership meeting preparation; track trends and missing information.
• Capture actions from operational meetings and maintain centralized registers, tracking owners, due dates, and completion status and following up routinely.
• Maintain root cause analysis tracking systems; ensure investigations meet expectations; monitor corrective actions and effectiveness reviews; compile summaries and trend reports.
• Collect, organize, and analyze operational data; prepare recurring reports, dashboards, and performance summaries; investigate trends and support special projects.
• Audit operational systems for compliance with standards, verify required documentation, identify gaps and improvement opportunities, and provide findings and follow-up recommendations.
• Support operational improvement initiatives, maintain project tracking logs, coordinate updates and status reporting, and assist with standardization across departments.
• Attend food safety training sessions covering GMP, SQF, HACCP, Allergen, Food Facility Security, and Preventing Foodborne Illness.
• Participate in company GMP walks.
• Enforce company rules regarding food safety and monitoring.
• Perform other duties as assigned by Management.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree