Production Operations Coordinator

creative werks•Elk Grove Village, IL
•$25 - $31

About The Position

The Operations Coordinator provides administrative, analytical, and systems support to the Plant Director and Sr. Operations Manager. The role coordinates operational processes, follows through on actions, maintains management systems, organizes critical information, and supports operational decision-making through reporting and analysis. The position coordinates production schedules, documents meetings, maintains action registers, supports root cause analysis processes, audits management systems, and prepares reports for the leadership team. It also supports food safety training and practices, including participating in GMP walks and enforcing company food safety rules.

Requirements

  • Ability to influence without authority.
  • Ability to ensure actions are documented, assigned, and completed.
  • Ability to maintain the accuracy of reports, schedules, and management systems.
  • Ability to identify issues and follow through until they are resolved.
  • Ability to turn information into clear updates and actionable insights.
  • Ability to help move projects and initiatives forward quickly.
  • Associate degree, bachelor's degree, or equivalent work experience.
  • Experience supporting operations, manufacturing, scheduling, project coordination, reporting, or administrative functions.
  • Experience working with Excel and other Microsoft Office applications.
  • Experience in a manufacturing environment.
  • Experience with production scheduling, reporting, or performance tracking.
  • Experience supporting continuous improvement, audits, or problem-solving activities.

Nice To Haves

  • Bilingual in Spanish; preferred but not required.

Responsibilities

  • Support the Plant Director and Sr. Operations Manager with daily operational coordination.
  • Maintain calendars, meeting schedules, and operational priorities as assigned.
  • Prepare reports, presentations, and operational communications.
  • Coordinate and track department deliverables.
  • Assist in creating, maintaining, and communicating production schedules; monitor changes, update stakeholders, identify conflicts, escalate risks, and maintain schedule documentation and revisions.
  • Maintain Daily Management boards and associated reporting, ensure KPIs are updated accurately and on time, support leadership meeting preparation, and track performance trends and missing information.
  • Capture actions from operational meetings and maintain centralized action registers, tracking due dates, owners, completion status, and follow-up.
  • Maintain root cause analysis tracking systems, ensure investigations are completed according to expectations, monitor corrective actions and effectiveness reviews, and compile summaries and trend reports.
  • Collect, organize, and analyze operational data; prepare recurring leadership reports, develop dashboards and performance summaries, and investigate trends or support special projects.
  • Audit operational systems for compliance to standards, verify required documentation, identify gaps and improvement opportunities, and provide findings and follow-up recommendations.
  • Support operational improvement initiatives, maintain project tracking logs, coordinate project updates and status reporting, and assist with standardization across departments.
  • Attend food safety training sessions covering GMP, SQF, HACCP, Allergen, Food Facility Security, and Preventing Foodborne Illness.
  • Participate in company GMP walks and enforce company food safety rules and monitoring.
  • Perform other duties as assigned by Management.
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