Production Associate - Monaco Store

Goodwill of Colorado • Denver, CO

17h

About The Position

The Production Associate (Associate I, Retail Production) processes donated items into inventory for sale in Goodwill stores. The role primarily involves sorting and evaluating donated products according to company quality standards, pricing and testing items as required, and preparing merchandise for the sales floor. The associate keeps production and sales-floor areas organized, clean, stocked, and presentable, and may interact with customers by answering product questions and providing excellent customer service.

The associate may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes according to business needs, and may occasionally work in donations. The position may also include processing e-commerce products and cross-training or providing backup in other areas. It is a fast-paced, goal-driven role that requires meeting productivity expectations and following retail-center policies, quality standards, and safety procedures.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Attention to detail and ability to make decisions.
• Ability to use basic technology to follow company standards.
• Ability to use judgment to assess product quality and value, make pricing decisions, and research value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and otherwise prepare merchandise for sale on the sales floor.
• Inspect and quick-test items that plug in or use batteries to confirm they are in workable condition.
• Price items according to Goodwill quality and value standards, researching item value online or with company tools when needed.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old and unsold products in a timely manner to refresh sales-floor selection.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail-center policies and procedures and maintain clear, organized work areas in accordance with continuous-improvement standards.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Eligible full-time employees in Retail and Sales/Operations may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment, long-term disability, flexible spending accounts, and voluntary supplemental benefits.
• Paid time off for eligible full-time employees, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participants must be at least 18 years old.
• Eligible for DailyPay, a voluntary benefit providing access to pay on the employee's schedule.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED