Production Administrative Assistant

Groundworks • Manassas, VA

12d • $18 - $22 • Onsite

About The Position

Groundworks is hiring a Production Administrative Assistant to support field and leadership teams and help keep production operations running smoothly. The role provides coordination, accurate records, paperwork management, communication, and follow-through that support crews, customer service, production, and service technicians. The assistant should enjoy customer service and project an energetic attitude, warm welcome, and positive image of Groundworks while supporting the administrative needs of a busy customer-service-based industry. The position is full-time and onsite in Virginia.

Requirements

• High school degree or GED.
• Positive and motivated attitude with excellent communication skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent computer skills.
• Great oral and verbal communication.

Nice To Haves

• 1–2 years of Administrative Assistant experience.
• Previous call center or customer service experience.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is working properly, including scheduling maintenance.
• Set and confirm installation dates.
• Mail customer information packets.
• Follow up with customers about a variety of issues.
• Update customer records for accuracy.
• Handle workflow for customer service calls and interactions with production and service technicians.
• Report to work on time each working day.

Benefits

• Competitive base pay plus a bonus based on company performance.
• Annual Tribe Appreciation Tour, holiday events, and volunteer events.
• Upward mobility, with 80% of promotions made from within.
• Employee Ownership Program.
• Tuition Reimbursement Program.
• Two weeks of PTO and six paid holidays.
• In the US: medical, dental, vision, long- and short-term disability, company-paid life insurance, 401(k) with company match, and paid maternity leave.
• In Canada: medical, dental, long- and short-term disability, and company-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED