Plans, develops, and coordinates in-house product training programs for field support personnel and customers. The role gathers information needed to prepare training programs, prepares materials, develops course content, determines instructional methodology, and coordinates the development of training aids. It conducts training sessions and develops criteria to evaluate training effectiveness. The role may use trainers with technical expertise and continually revises lesson plans to address new requirements and keep technical information current.
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Job Type
Full-time
Career Level
Manager