Mgr, Sales Training

PFG | Performance Good Group

About The Position

The Manager of Sales Training trains, develops, and manages sales associates using company and locally developed programs. The role prepares new hires for sales careers through classroom and field training, tracks individual performance, implements sales management training programs, and maintains standardized practices, documentation, and resources. The position partners with the business to address current and future sales-force needs, evaluates and improves training programs, and coordinates training with other departments. It presents and facilitates required and recommended sessions, supplements training manuals with local programs, and keeps current on training methods and applicable requirements. The role also plans and schedules programs, works with vendors and third-party providers on outside training, conducts train-the-trainer workshops where applicable, and performs other related duties as assigned.

Requirements

High school diploma/GED or equivalent experience.
Training experience, including at least 1 year of people management experience.
3–5 years of experience is listed in the required qualifications.
Comfort working in a dynamic environment that may include ambiguity and frequent changes.
Project management skills.
Ability to communicate effectively with all levels of an organization.
Ability to moderate large groups and lead initiatives with minimal guidance.
Experience developing and facilitating sales training programs.
Street sales and sales management experience in foodservice distribution, or experience in the restaurant industry.

Nice To Haves

Bachelor’s degree in Business Management, Sales/Marketing, Communications, or a related area.
5–7 years of experience, including the required experience plus additional leadership experience.
PMP.
Passion for training and development and an interest in continually improving training beyond Sales.

Responsibilities

Train, develop, and manage sales associates through classroom and field programs.
Prepare new hires for sales careers and track individual performance.
Implement sales management training programs and standardize best practices while maintaining training documentation and resources.
Partner with the business to address current and future sales-force needs.
Review existing training programs and recommend improvements to engagement, learning, retention, and organizational needs.
Coordinate training with other departments so sales trainees are fully prepared.
Present and facilitate required and recommended training sessions.
Supplement the Training Manual with local programs specific to products and reports used in the market.
Keep current on training methods and techniques, and training requirements applicable to the organization or industry.
Plan, schedule, and facilitate training programs.
Coordinate employee participation in outside training programs with vendors and third-party training providers, where applicable.
Conduct train-the-trainer workshops where applicable.
Perform other related duties as assigned.