Mgr Applications Training
About The Position
The Manager IS Applications Training leads the Applications training team and manages the development and delivery of Epic training curricula and training environments across the organization. The role coordinates training schedules and access, manages new caregiver training in ambulatory and inpatient settings, and partners with operational leaders to plan ongoing training enhancements and related workflow modifications. The manager works with the Director of IS Applications Training to develop the team’s vision and strategy and is responsible for staff leadership, training quality, curriculum maintenance, and alignment with system-wide initiatives.
Requirements
- Bachelor’s degree in a related field or commensurate experience in adult learning and training.
- Current Epic certifications or ability to achieve them.
- Five years of progressive healthcare IT or equivalent adult teaching/education experience, including two years of training module development emphasizing computer/web-based and multimedia design.
- Experience managing, coaching, or mentoring trainers, with demonstrated leadership abilities.
- Extensive knowledge of adult learning theory, instructional systems design, and other training methodologies and concepts.
- Strong facilitation skills.
- Strong writing, communication, and project management skills.
- Excellent stand-up presentation skills.
- Proficiency with learning development tools such as Workday and Captivate.
- Excellent interpersonal skills and ability to interact with physicians, employees, and system leadership.
- Self-directed, able to set priorities, and able to oversee multiple projects or activities simultaneously.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Responsibilities
- Work with the Director of IS Applications Training to develop and support the training team’s vision and strategy.
- Manage trainers who design, develop, deploy, and maintain the Epic training curriculum.
- Advocate for incorporating operational workflows into training development where possible.
- Conduct periodic analyses to identify caregivers’ learning needs.
- Manage training deployment through Learning Management Systems (LMS).
- Oversee the build and maintenance of Epic Master training environments, including clinically appropriate training data and associated Master Training (MST) environment build.
- Collaborate with Application teams to keep training environments current.
- Work with operational leadership to ensure appropriate training attendance.
- Manage the hiring and onboarding of new hires.
- Maintain responsibility for the quality of delivered training and training curricula.
- Communicate training requirements and concerns to the Director of IS Applications Training and appropriate organizational leadership.
- Conduct random audits of training sessions for compliance and consistency with established standards.
- Review application upgrade documentation and work with principal trainers to update curricula and related training materials.
- Manage assigned personnel, including scheduling, orientation, and training.
- Complete performance evaluations and assess the effectiveness of trainers, techniques, and programs, recommending improvements.
- Provide direction, guidance, and leadership to staff, fostering teamwork, motivation, and alignment with system-wide initiatives.
- Participate in performance-improvement initiatives and apply quality improvement in daily operations.
Benefits
- A signing bonus may be available; eligibility will be confirmed during the interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
