Manager, Clinical & Business Applications Training

Seattle Children's

3d•$133,247 - $199,871•Hybrid

About The Position

The Manager, Clinical & Business Applications Training implements, manages, and evaluates the daily operations and work assignments of a multidisciplinary team of trainers, contract resources, and temporary employees. The role aligns projects and resources to support organization-wide goals and anticipated needs. The manager is responsible for developing, delivering, and supporting training for IT projects, new users, and software upgrades. The role partners with clinical and business operational leaders, informaticists, analysts, and colleagues to evaluate and continuously improve learning-program content, keeping it effective and relevant as organizational system use changes and grows. The manager also fosters employee engagement and maintains an environment of teamwork and collaboration. This is a hybrid position in Seattle, Washington.

Requirements

Bachelor’s degree in Education, Computer Science/Information Systems, or a related field, or an equivalent combination of training and work experience.
At least five years of progressive work experience in Education, IT, or a technical field.
At least two years of experience leading, supervising, or managing IT training and/or educational positions.
At least two years of demonstrated experience using project lifecycle and project planning methodologies.
Healthcare experience, including working closely with clinical and business positions and leadership.

Nice To Haves

Master’s degree in education, information technology, or a clinically related field.
Practical experience with Cerner, Epic, or comparable EMR technology in training or application management.
Vendor certification or accreditation in at least one EHR module.

Responsibilities

Implement, manage, and evaluate the daily operations and work assignments of a multidisciplinary team of trainers, contract resources, and temporary employees.
Align projects and resources to support organization-wide goals and anticipated needs.
Develop, deliver, and support training for IT projects, new users, and software upgrades.
Partner with clinical and business operational leaders, informaticists, analysts, and colleagues to evaluate and continuously improve learning-program content.
Help ensure learning-program content remains effective and relevant as the organization’s use of systems changes and grows.
Foster employee engagement and maintain an environment of teamwork and collaboration.