Business Applications Manager
About The Position
The Business Applications Manager owns the governance, operational health, and lifecycle management of Armanino’s business application portfolio. The role maintains visibility into application ownership, utilization, costs, risks, dependencies, and business value to inform decisions, and partners with business and technology leaders to define application strategies, roadmaps, and investment priorities. The manager leads and develops Application Specialists through coaching, performance management, and career development. They establish governance, documentation, and support practices that improve accountability and operational sustainability; monitor application health, support trends, stakeholder feedback, and risks; and coordinate cross-functional teams to resolve issues and drive continuous improvement. The role also builds organizational application knowledge and succession coverage while reducing reliance on individual expertise. The position leads application intake, evaluation, rationalization, and post-acquisition integration, including planning the disposition of legacy or redundant platforms. It partners with Finance, Procurement, Legal, and technology stakeholders on vendors, renewals, licensing, service levels, and contracts, and provides insights to guide investment, renewal, consolidation, and cost-optimization decisions. As the primary Enterprise Systems relationship manager for the portfolio, the role builds trusted relationships with business leaders, translates business objectives into application priorities, and connects stakeholders with architecture, security, data, integration, delivery, and support resources.
Requirements
- Minimum of 6 years of experience in business applications, enterprise systems, application portfolio management, product operations, or a related function.
- Experience leading and developing technical resources in a matrixed environment.
- Experience managing a multi-application portfolio, including ownership models, roadmaps, demand management, vendors, support, risk, and lifecycle decisions.
- Working knowledge of SaaS operations, application lifecycle management, change management, information security, privacy, and vendor management.
- Demonstrated success serving as a strategic partner to business leaders, translating business priorities into technology investment, roadmap, and operational decisions.
- Demonstrated ability to build trusted relationships with business leaders and communicate effectively with business and technical stakeholders.
- Strong facilitation, prioritization, stakeholder management, and executive communication skills.
Nice To Haves
- Bachelor's degree in Information Systems, Business, Engineering, or a related field, or equivalent experience.
- Experience within a professional services, consulting, accounting, or other multi-business-unit environment.
- Experience with application rationalization, platform consolidation, enterprise integrations, technology transitions, and post-acquisition application integration.
- Experience building or maturing a Business Applications, Application Portfolio Management, or Product Operations operating model.
- Relevant certifications in ITIL, Agile, product management, portfolio management, vendor management, or cloud platforms.
Responsibilities
- Lead and develop Application Specialists through coaching, performance management, and career development.
- Establish governance, documentation, and support practices that improve accountability, service maturity, and operational sustainability across the application portfolio.
- Monitor application health, support trends, stakeholder feedback, and operational risks, coordinating cross-functional teams to drive resolution and continuous improvement.
- Expand application knowledge, improve succession coverage, and reduce reliance on individual expertise.
- Own governance, operational health, and lifecycle management of the business application portfolio.
- Maintain visibility into application ownership, utilization, costs, risks, dependencies, and business value to support informed decision-making.
- Partner with business and technology leaders to define application strategies, roadmaps, and investment priorities.
- Lead application intake, evaluation, rationalization, and post-acquisition integration, including disposition planning for legacy or redundant platforms.
- Partner with Finance, Procurement, Legal, and technology stakeholders to manage vendor relationships, renewals, licensing, service levels, and contract obligations.
- Provide application, usage, and business-impact insights to support investment, renewal, consolidation, and cost-optimization decisions.
- Build trusted relationships with business leaders and serve as the primary Enterprise Systems relationship manager for the application portfolio.
- Translate business objectives into application priorities and connect stakeholders with architecture, security, data, integration, delivery, and support resources.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Generous PTO plan and paid sick time
- Flexible work arrangements
- 401(k) with profit sharing
- Wellness program
- Generous parental leave
- 11 paid holidays
- Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
