Lead Product Mgr

CDK Global • Austin, TX

2d • $150,000 - $185,000 • Remote

About The Position

The Lead Product Manager plays a critical role in shaping product portfolio strategy and participating in business case development. The role is accountable for the full product lifecycle, from ideation through end-of-life, and determines interdependencies across CDK product lines and its ecosystem. It defines strategy and requirements for new and existing offerings, delivers sustaining improvements and new innovation, and recommends whether to build, buy, or partner. As the voice of the customer and market for the product organization, the Lead Product Manager ensures user personas and product requirements are reflected in features (epics) and user stories, and works with the Scrum Master to make timely decisions about requirement trade-offs.

The position conducts highly complex, ambiguous and vital work with minimal to no supervision and substantial latitude for independent judgment. It uses expertise to evolve or create procedures, keeps stakeholders informed about competitors and market trends, and applies industry, organizational and customer knowledge to solve complex problems and recommend new solutions.

The Lead Product Manager leads product strategy and requirements for agile teams, features, initiatives and users. The role also coaches team members and frequently mentors less experienced staff. Successful execution is expected to create significant business value through profitable growth and customer satisfaction, measured by NPS, across the product family and connected use cases.

Requirements

• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience.
• 6 to 8+ years of Product Management and/or equivalent experience in Enterprise SaaS and full lifecycle management.
• Experience with Agile software and DevOps methodologies and working with globally distributed teams.
• Excellent critical-thinking skills and ability to make decisions in a dynamic environment.
• Excellent written and verbal communication skills, including experience presenting to senior-level customers and internal stakeholders.
• Ability to listen to and consider others’ viewpoints, collaborate, and build cross-functional consensus.
• Financial acumen to support development of business cases and monetization options.
• Highly motivated and results-driven, with the ability to remain positive and focused on customer outcomes.
• Ability to travel up to 25% of the time.
• Legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

Nice To Haves

• MBA or MA in Computer Science or Engineering.
• Expert knowledge of the automotive or recreational and heavy industries and their relevant customer environments.
• Pragmatic Institute experience.

Responsibilities

• Define product vision and requirements based on dealer and customer feedback and analysis of user and buyer personas.
• Partner with R&D and cross-functional stakeholders to ensure product requirements are fulfilled successfully.
• Work with product marketing to develop the product's value proposition, features and benefits.
• Monitor and adapt to product success metrics, including adoption, profitability, NPS and market-share growth.
• Build expertise in the market, user personas, and relevant functional and domain knowledge.
• Develop and prioritize features (epics) and user stories based on user and market requirements, strategy and business plans; support business case development.
• Prioritize the roadmap and balance short- and long-term needs across OEMs, dealers, groups and partners to deliver sustained business value.
• Lead business case development with the P&L leader.
• Collaborate with other Product Managers to keep the product aligned with CDK product strategies and deliverables.
• Present and explain the product roadmap to senior executives, sales associates and customers.
• Serve as a subject-matter expert and thought leader.
• Mentor and guide other Product Managers using functional and domain experience.
• Stay informed about competitors and market trends and share insights with stakeholders.
• Work with the Scrum Master to make timely decisions about product requirement trade-offs.

Benefits

• Medical, dental and vision benefits.
• Paid Time Off (PTO).
• 401K matching program.
• Tuition reimbursement.
• Annual performance bonus, benefits and/or other applicable incentive compensation plans may be included in the total compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior