Lead Product Mgr

CDK Global•Austin, TX

1d•Remote

About The Position

The Lead Product Manager plays a critical role in shaping product portfolio strategy and supporting business-case development. The role owns the full product lifecycle, from ideation through end-of-life, and determines interdependencies across CDK product lines and its ecosystem. It develops strategy and requirements for new and existing offerings, recommends build, buy, or partner approaches, and serves as the product organization’s voice of the customer and market. The position defines user personas and product requirements in features (epics) and user stories, and works with the Scrum Master to make timely decisions about requirement trade-offs. This role handles highly complex, ambiguous, and business-critical work with minimal supervision and substantial independent judgment. The Lead Product Manager keeps informed about competition and market trends, applies industry, organizational, and customer knowledge to complex problems, and recommends new solutions. It leads product strategy and requirements for agile teams and initiatives, coaches and mentors other product managers, and is accountable for business value, profitable growth, and customer outcomes measured in part by NPS. The position is remote, with flexibility to work from the Austin, Texas office as desired or needed. Travel may be required up to 25% of the time.

Requirements

Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience.
6 to 8+ years of Product Management and/or equivalent experience in Enterprise SaaS, including full lifecycle management.
Experience with Agile software and DevOps methodologies and globally distributed teams.
Excellent critical-thinking skills and ability to make decisions in a dynamic environment.
Excellent written and verbal communication skills.
Experience presenting to senior-level customers and internal stakeholders.
Ability to listen to and consider others’ viewpoints, collaborate, and build cross-functional consensus.
Financial acumen to support development of business cases and monetization options.
Highly motivated and results-driven, with the ability to remain positive and focused on customer outcomes.
Ability to travel up to 25% of the time.
Must be legally authorized to work in the United States without current or future employment-based visa sponsorship.
Ability to perform the essential functions of the position, with reasonable accommodations when requested unless doing so would cause undue hardship.

Nice To Haves

MBA, MA in Computer Science, or engineering degree.
Expert knowledge of the automotive, recreational, or heavy industries and relevant customer environments.
Pragmatic Institute experience.

Responsibilities

Define product vision and requirements using dealer and customer feedback and analysis of user and buyer personas.
Partner with R&D and cross-functional stakeholders to fulfill product requirements.
Work with product marketing to develop the product’s value proposition, features, and benefits.
Monitor and adapt to product success metrics, including adoption, profitability, NPS, and market-share growth.
Build expertise in the market, user personas, and functional and domain knowledge.
Develop and prioritize features (epics) and user stories based on user and market requirements, strategy, and business plans.
Support business-case development and lead business-case development with the P&L leader.
Prioritize the roadmap and balance short- and long-term needs across OEMs, dealers, groups, and partners to deliver sustained business value.
Collaborate with other Product Managers to align the product with CDK product strategies and deliverables.
Present and explain the product roadmap to senior executives, sales associates, and customers.
Serve as a subject-matter expert and thought leader, sharing market and competitive insights with stakeholders.
Mentor and guide other Product Managers.
Determine interdependencies across CDK product lines and the broader ecosystem, and recommend whether to build, buy, or partner.
Work with the Scrum Master to make timely decisions on product-requirement trade-offs.