Product Specialist - Heavy Duty Rescue

Oshkosh • Appleton, WI

2d

About The Position

At Pierce Manufacturing, a company of Oshkosh, the Product Specialist supports internal and external sales representatives with product information about Pierce heavy duty rescue products and specific bids. The role is responsible for product-related information used in specifications and proposals in the sales order configurator, and guides sales representatives toward existing structured options where possible. The specialist establishes parameters for Special Pricing options, helps coordinate requests, and works with Product Management to develop and elevate those options.

The position maintains and expands product information and configuration capabilities, provides competitive product information, and supports sales teams on bid- and order-specific issues. It also coordinates product updates and improvements with Product Management and communicates developments and concerns across Sales, Product Management, and Order Management.

Requirements

• Bachelor’s degree in business, marketing, sales, engineering, or a related field, or equivalent education and experience.
• Minimum of 2 years of related experience.
• Strong organizational skills.

Nice To Haves

• Previous industry-related experience and/or Pierce product knowledge.
• Knowledge of Microsoft Office applications.

Responsibilities

• Maintain a complete understanding of the sales order configurator and maintain specification and proposal text, pricing, and component compatibility.
• Create sales order configurator components that expand the product offering, including pricing, text, features, rules, bills of material, symbols, and product data structure.
• Assist in creating accurate, clearly defined Special Pricing options in a timely manner, including pricing and text.
• Provide competitive product information to internal and external sales organizations and develop a competitive product database.
• Support Special Pricing options tied to strategic bid opportunities that require cross-functional support or participation.
• Assist other team members with product definition and pricing as needed.
• Support internal and external sales representatives with issues related to specific bids or orders.
• Coordinate with the Product Manager on product improvements, enhancements, and obsolescence.
• Develop and publish product updates related to changes in product offerings.
• Participate in trade shows and seminars as required.
• Host customer lunches and dinners.
• Maintain open communication with the Sales Department, Product Management Team, and Order Management, reporting developments and concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level