Product Specialist - Heavy Duty Rescue
About The Position
The Product Specialist supports internal and external sales representatives with product information about Pierce heavy duty rescue products and specific bids. The role is responsible for product-related information for specifications and proposals in the sales order configurator, and guides representatives toward existing structured options when possible. The specialist also establishes parameters for Special Pricing options, including hours, cost, and visualization; coordinates requests; and works with Product Management to elevate options. The position maintains product specifications, proposal text, pricing, and component compatibility in the sales order configurator; creates configurator components and Special Pricing options; provides competitive product information; and supports bid- and order-related issues. It also coordinates product improvements and updates with the product manager, publishes changes to product offerings, and participates in trade shows, seminars, and customer events as required.
Requirements
- Bachelor’s degree in business, marketing, sales, engineering, or a related field, or equivalent education and experience.
- Minimum 2+ years of related experience.
- Strong organizational skills.
Nice To Haves
- Previous industry-related experience and/or Pierce product knowledge.
- Knowledge of Microsoft Office applications.
Responsibilities
- Maintain a complete understanding of the sales order configurator and maintain specification and proposal text, pricing, and component compatibility.
- Create sales order configurator components to expand product offerings, including pricing, text, features, rules, bills of material, symbols, and product data structure.
- Assist in creating accurate, well-defined Special Pricing options in a timely manner, including pricing and text.
- Provide competitive product information to internal and external sales organizations and develop a competitive product database.
- Support Special Pricing options tied to strategic bid opportunities, including cross-functional support or participation.
- Assist other team members with product definition and pricing as needed.
- Support internal and external sales representatives with issues pertaining to specific bids or orders.
- Communicate and coordinate product improvements, enhancements, and obsolescence with the product manager.
- Develop and publish product updates related to changes in product offerings.
- Participate in trade shows and seminars as required, and host customer lunches and dinners.
- Maintain open communication with the Sales Department, Product Management Team, and Order Management regarding developments and concerns.
- Establish parameters for Special Pricing options and help coordinate their workflow.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
