Heavy Duty Specialist

Genuine Parts Company • Oklahoma City, OK

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About The Position

NAPA Auto Parts Stores is seeking a Heavy-Duty Counter Parts Professional to assist customers with heavy-duty truck parts questions and needs. The role involves sharing knowledge about heavy-duty part features, benefits, and warranty information, working in a fast-paced retail store, and supporting team members. The specialist also operates a cash register and uses computer and paper catalog systems while contributing to continuous improvement in store processes and procedures. The position emphasizes professional appearance, attitude, performance, customer care, teamwork, and a willingness to learn and grow.

Requirements

• Heavy-duty parts knowledge and/or experience.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Motivation to train and learn.
• Ability to thrive in and enjoy a busy, fast-paced retail environment.
• Valid driver's license and/or reliable transportation.

Nice To Haves

• ASE Heavy Duty Parts Certification.
• Knowledge of heavy-duty parts cataloging and/or inventory management systems.

Responsibilities

• Help customers with heavy-duty parts questions and needs.
• Share information about heavy-duty part features, benefits, and warranty information.
• Work effectively in a fast-paced retail store.
• Assist team members.
• Operate a cash register and use computer and paper catalog systems.
• Contribute to continuous improvement in store processes and procedures.
• Maintain professional appearance, attitude, and performance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed