Product Specialist - Heavy Duty Rescue
About The Position
The Product Specialist supports internal and external sales representatives with information about Pierce heavy duty rescue (HDR) products and specific bids. The role is responsible for product-related information in specifications and proposals within the sales order configurator, guiding sales representatives toward existing structured options when possible. The specialist establishes parameters for Special Pricing options, coordinates their workflow, and works with Product Management to advance those options. The position maintains and develops configurator content and supports pricing, product definition, competitive information, bids, product updates, and coordination across Sales, Product Management, and Order Management. Participation in trade shows and seminars, as well as hosting customer lunches and dinners, is required as needed.
Requirements
- Bachelor’s degree in business, marketing, sales, engineering, or a related field, or equivalent education and experience.
- Minimum of 2 years of related experience.
- Strong organizational skills.
Nice To Haves
- Previous industry-related experience and/or Pierce product knowledge.
- Knowledge of Microsoft Office applications.
Responsibilities
- Understand the sales order configurator and maintain specification and proposal text, pricing, and component compatibility.
- Create sales order configurator components that expand the product offering, including pricing, text, features, rules, bills of materials, symbols, and product data structure.
- Assist in creating Special Pricing options promptly, with clearly defined and accurate pricing and text.
- Provide competitive product information to internal and external sales organizations and develop a competitive product database.
- Support Special Pricing options tied to strategic bid opportunities that require cross-functional support or participation.
- Assist team members with product definition and pricing as needed.
- Support internal and external sales representatives with issues related to specific bids or orders.
- Communicate and coordinate product improvements, enhancements, and obsolescence with the product manager.
- Develop and publish updates related to changes in product offerings.
- Participate in trade shows and seminars as required, and host customer lunches and dinners.
- Maintain open communication with the Sales Department, Product Management Team, and Order Management about developments and concerns.
- Establish parameters for Special Pricing options, including hours, cost, and visualization, and help coordinate requests.
Benefits
- Competitive total rewards package.
- Opportunities to support team member growth and success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
