Product Specialist Advisor

Camping World Holdings, Inc. • Calera, AL

7d • $45,000 - $60,000

About The Position

Camping World is seeking a Product Specialist Advisor to join its growing team. The role works directly with customers to determine specialized product needs and services, provide price estimates for designated installations before appointments are scheduled, and coordinate with the service team. As a member of the sales team, the Product Specialist Advisor helps ensure a high level of customer service satisfaction.

Requirements

• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills.
• Valid driver's license.
• Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Ability to stand, stoop, crawl, and bend for periods of time.

Nice To Haves

• High school diploma or GED equivalent.
• At least one year of sales experience.
• At least one year of previous RV or camping product experience.
• Knowledge of Service Department procedures and policies.

Responsibilities

• Interact with customers daily to promote specialized products and installations.
• Review each job for proper sizing, colors, and placement before scheduling installation.
• Maintain and update prepayment logs and keep customers apprised of work progress.
• Schedule installation appointments with designated service staff members.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicles to ensure proper parts are ordered.
• Provide excellent overall customer service.
• Maintain a safe and clean work area for customers and coworkers.
• Cross-train to perform other duties as necessary.

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave, if eligibility is met
• Tuition reimbursement, if eligibility is met
• On-the-job training opportunities
• Comprehensive benefits package for full-time associates, including medical, dental, and vision coverage
• Access to dental and vision coverage for part-time associates
• Uncapped commissions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED