Product Specialist Advisor

Camping World Holdings, Inc.•Swedesboro, NJ
•$45,000 - $60,000

About The Position

Camping World is seeking a Product Specialist Advisor to work directly with customers to determine specialized product needs and services and provide price estimates for designated installations before appointments are scheduled. The role is part of the sales team and works collaboratively with the service team to support customer satisfaction. This is a commission-based role with uncapped commissions. The estimated total annual compensation range, including base pay and variable compensation earned, is $45,000–$60,000 or more.

Requirements

  • A valid driver’s license is required.
  • Ability to work daily on a computer and perform internet searches as needed.
  • Excellent organization and follow-up skills are required.
  • May lift up to 25 pounds and/or move up to 50 pounds with assistive devices.
  • Periods of standing, stooping, crawling, and bending are required.

Nice To Haves

  • High school diploma or GED equivalent preferred.
  • At least one year of sales experience preferred.
  • At least one year of previous RV or camping product experience preferred but not required.
  • Knowledge of Service Department procedures and policies preferred.

Responsibilities

  • Interact with customers daily to promote specialized products and installations.
  • Review each job for proper sizing, colors, and placement before scheduling installation.
  • Maintain and update prepayment logs and keep customers informed about work progress.
  • Schedule installation appointments with designated service staff.
  • Monitor daily parts traffic and receive parts for installations.
  • Inspect vehicles to ensure the proper parts are ordered.
  • Provide excellent overall customer service.
  • Maintain a safe and clean work area for customers and coworkers.
  • Cross-train to perform other duties as necessary.

Benefits

  • Paid time off
  • 401(k)
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave, if eligibility requirements are met
  • Tuition reimbursement, if eligibility requirements are met
  • On-the-job training opportunities
  • Full-time associates are offered medical, dental, vision, and other benefits
  • Part-time associates are offered access to dental and vision coverage
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