Product Specialist Advisor

Camping World•Calera, AL

About The Position

Camping World is seeking a Product Specialist Advisor to work directly with customers to determine specialized product needs and services and provide price estimates for designated installations before scheduling appointments. The role is part of the sales team and works collaboratively with the service team to provide a high level of customer satisfaction.

Requirements

High school diploma or GED equivalent preferred.
At least one year of sales experience preferred.
At least one year of previous RV or camping product experience preferred, but not required.
Ability to work daily on a computer and perform internet searches as needed.
Strong organization and follow-up skills required.
Valid driver's license required.
Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
Ability to stand, stoop, crawl, and bend for periods of time.

Nice To Haves

Knowledge of Service Department procedures and policies is preferred.
At least one year of sales experience.
At least one year of previous RV or camping product experience.

Responsibilities

Interact with customers daily to promote specialized products and installations.
Review each job for proper sizing, colors, and placement before scheduling installation.
Maintain and update prepayment logs and keep customers informed about work progress.
Schedule installation appointments with designated service staff members.
Monitor daily parts traffic and receive parts for installations.
Inspect vehicles to ensure the correct parts are ordered.
Provide excellent customer service.
Maintain a safe and clean work area for customers and coworkers.
Cross-train to perform other duties as necessary.