Product Specialist Advisor

Camping World•Benton, AR

16h

About The Position

Camping World is seeking a Product Specialist Advisor to work directly with customers to determine specialized product needs and services and provide price estimates for designated installations before appointments are scheduled. This position is part of the sales team and works collaboratively with the service team to ensure a high level of customer satisfaction. The role involves promoting specialized products and installations, reviewing jobs for appropriate sizing, colors, and placement, maintaining customer prepayment records and updates, scheduling installation appointments, monitoring parts traffic, receiving installation parts, and inspecting vehicles to confirm the correct parts are ordered. The advisor also provides customer service, maintains a safe and clean work area, and may be cross-trained to perform other duties as needed.

Requirements

High school diploma or GED equivalent preferred.
At least one year of sales experience preferred.
At least one year of previous RV or camping product experience preferred but not required.
Ability to work daily on a computer and perform internet searches as needed.
Excellent organization and follow-up skills required.
Valid driver's license required.
May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
Periods of standing, stooping, crawling, and bending are required.

Nice To Haves

At least one year of sales experience.
At least one year of previous RV or camping product experience.
Knowledge of Service Department procedures and policies.
High school diploma or GED equivalent.

Responsibilities

Interact with customers daily to promote specialized product needs and installations.
Review each job for proper sizing, colors, and placement before scheduling installation.
Maintain and update prepayment logs and keep customers informed about work progress.
Schedule installation appointments with designated service staff members.
Monitor daily parts traffic and receive parts for installations.
Inspect vehicles to ensure proper parts are ordered.
Provide excellent overall customer service.
Maintain a safe and clean work area for customers and coworkers.
May cross-train to perform other duties as necessary.

Benefits

Paid time off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave, if eligibility requirements are met
Tuition reimbursement, if eligibility requirements are met
On-the-job training opportunities
Comprehensive benefits package for full-time associates, including medical, dental, vision, and more
Dental and vision coverage access for part-time associates