Product Specialist Advisor

Camping World Holdings, Inc.•Branson, MO

8d•$45,000 - $60,000

About The Position

Camping World is seeking a Product Specialist Advisor to work directly with customers to determine specialized product needs and services and provide price estimates for designated installations before appointments are scheduled. As a member of the sales team, the Product Specialist Advisor collaborates with the service team to support high customer satisfaction.

Requirements

A valid driver's license is required.
Ability to work daily on a computer and perform internet searches as needed.
Excellent organization and follow-up skills are required.
May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
Periods of standing, stooping, crawling, and bending.

Nice To Haves

High school diploma or GED equivalent preferred.
At least one year of sales experience preferred.
At least one year of previous RV or camping product experience preferred, but not required.
Knowledge of Service Department procedures and policies preferred.

Responsibilities

Interact with customers daily to promote specialized products and installations.
Review each job for proper sizing, colors, and placement before scheduling installation.
Maintain and update prepayment logs and keep customers informed about work progress.
Schedule installation appointments with designated service staff members.
Monitor daily parts traffic and receive parts for installations.
Inspect vehicles to ensure the correct parts are ordered.
Provide excellent overall customer service.
Maintain a safe and clean work area for customers and coworkers.
May cross-train to perform other duties as necessary.