Product Specialist Advisor

Camping World Holdings, Inc.•Orange Park, FL
•$45,000 - $60,000

About The Position

Camping World is seeking a Product Specialist Advisor to work directly with customers to identify specialized product needs and services, provide price estimates for designated installations, and coordinate appointments. As a member of the sales team, the Product Specialist Advisor collaborates with the service team to support high customer satisfaction.

Requirements

  • A valid driver's license is required.
  • Ability to work on a computer daily and perform internet searches as needed.
  • Excellent organization and follow-up skills are required.
  • Ability to lift up to 25 pounds and/or move up to 50 pounds with assistive devices.
  • Ability to stand, stoop, crawl, and bend for periods of time.

Nice To Haves

  • High school diploma or GED equivalent preferred.
  • At least one year of sales experience preferred.
  • At least one year of previous RV or camping product experience preferred, but not required.
  • Knowledge of Service Department procedures and policies preferred.

Responsibilities

  • Interact daily with customers to promote specialized products and installations.
  • Review each job for proper sizing, colors, and placement before scheduling installation.
  • Maintain and update prepayment logs and keep customers informed about work progress.
  • Schedule installation appointments with designated service staff.
  • Monitor daily parts traffic and receive parts for installations.
  • Inspect vehicles to ensure the correct parts are ordered.
  • Provide excellent customer service.
  • Maintain a safe and clean work area for customers and coworkers.
  • Cross-train to perform other duties as necessary.

Benefits

  • Paid Time Off
  • 401(k)
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave, if eligibility requirements are met
  • Tuition reimbursement, if eligibility requirements are met
  • On-the-job training opportunities
  • Full-time associates are offered medical, dental, vision, and other benefits.
  • Part-time associates are offered access to dental and vision coverage.
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