Product Operations Specialist

Water Technologies•Boulder, CO

About The Position

Veolia is seeking a Product Operations Specialist to own and maintain accurate, complete, and current product data across SAP and Salesforce, serving as the product management team’s focal point for product data. The role manages lifecycle data activities from new product setup and configuration through product changes, transitions, and end-of-life, and performs regular audits to identify and resolve inconsistencies across systems. It also supports product launches by ensuring required data is entered and validated before go-to-market. The specialist identifies, documents, and standardizes product management processes; maintains a library of business operating procedures, playbooks, and process documentation; and leads continuous improvement initiatives. The role establishes and tracks operational metrics and KPIs, promotes standardized workflows and tools, collaborates on Salesforce enhancements and CPQ structure and logic, and supports system implementations and change management. The position reports to the Global Product Management Leader and is located in Boulder, Colorado, USA.

Requirements

  • Bachelor’s degree in Business or a related field, or equivalent professional experience in a business role (typically 4+ years).
  • At least 3 years of professional experience in a product-centric role, such as product management, marketing, or sales operations.
  • Demonstrated experience in product operations, business operations, sales operations, or a related role.
  • Hands-on experience with SAP product/material master data and pricing, and Salesforce, including the CPQ module.
  • Strong analytical skills, high attention to detail, and commitment to data accuracy.
  • Demonstrated ability to document, improve, and implement business processes.
  • Excellent project management skills, including the ability to prioritize and execute tasks defined in a project action plan.
  • Self-motivation and ability to own projects and drive results with attention to detail.
  • Experience working within product management or supporting a product portfolio.
  • Ability to analyze the financial performance of a product line.
  • Outstanding judgment, analytical skills, and critical-thinking skills.
  • Must be eligible to work lawfully in the U.S. immediately; the employer will not sponsor U.S. work authorization.

Nice To Haves

  • Familiarity with Google Suite and Monday.
  • Experience with data visualization tools such as Power BI or Tableau.

Responsibilities

  • Own and maintain product data across SAP and CPQ platforms, including configurations, pricing structures, SKUs, and portfolio attributes.
  • Serve as the primary product-data contact and subject matter expert for SAP and Salesforce within product management.
  • Manage product lifecycle data from new product setup and configuration through changes, transitions, and end-of-life activities.
  • Audit product data regularly and resolve inconsistencies, gaps, or errors across systems.
  • Support new product launches by ensuring required data is entered and validated in SAP and Salesforce before go-to-market.
  • Collaborate with developers in Jira on Salesforce functionality enhancements and develop and test CPQ structure and logic.
  • Identify, document, and standardize product management processes.
  • Develop and maintain business operating procedures, playbooks, and process documentation for the product management team.
  • Lead continuous improvement initiatives by identifying gaps in product management fundamentals and recommending practical solutions.
  • Establish and track operational metrics and KPIs to measure the health and efficiency of product management processes.
  • Promote adoption of standardized workflows and tools across the product management team.
  • Act as liaison for company-wide initiatives outside the Analytical Solutions business unit that involve product management.
  • Partner with stakeholders to gather requirements, define processes, and implement solutions that improve product management effectiveness.
  • Support system enhancements, tool implementations, and change management efforts affecting the product management organization.

Benefits

  • Medical, dental, and vision insurance starting on day one.
  • Life insurance.
  • Paid time off.
  • Paid holidays.
  • Parental leave.
  • 401(k) plan with a 3% default contribution plus matching.
  • Flexible spending and health savings accounts.
  • AD&D insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Competitive compensation; the stated annual salary range is $80,000–$100,000 USD.
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